It looks like this is a web page, not a feed. I looked for a feed associated with this page, but couldn't find one. Please enter the address of your feed to validate.

Source: https://www.alltius.ai/glossary/customer-service-chatbots

  1. <!DOCTYPE html><!-- Last Published: Thu Jun 19 2025 21:00:05 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="www.alltius.ai" data-wf-page="65bc5bcaf5c2b850b515cb12" data-wf-site="634e9d5d7cb8f75cf4b28166" lang="en" data-wf-collection="65bc5bc9f5c2b850b515cae3" data-wf-item-slug="customer-service-chatbots"><head><meta charset="utf-8"/><title>Top 10 Customer Service Chatbots in 2024</title><meta content="In this guide, we’ll deep dive into the entire buying journey for customer service chatbots, understand how to compare different AI customer support chatbots and more." name="description"/><meta content="Top 10 Customer Service Chatbots in 2024" property="og:title"/><meta content="In this guide, we’ll deep dive into the entire buying journey for customer service chatbots, understand how to compare different AI customer support chatbots and more." property="og:description"/><meta content="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47befca008b928d717716_6608a1dba9a1ca9e3dd0a04a_Screenshot%25202024-03-30%2520at%25204.19.50%25E2%2580%25AFPM.png" property="og:image"/><meta content="Top 10 Customer Service Chatbots in 2024" property="twitter:title"/><meta content="In this guide, we’ll deep dive into the entire buying journey for customer service chatbots, understand how to compare different AI customer support chatbots and more." property="twitter:description"/><meta content="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47befca008b928d717716_6608a1dba9a1ca9e3dd0a04a_Screenshot%25202024-03-30%2520at%25204.19.50%25E2%2580%25AFPM.png" property="twitter:image"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="https://www.alltius.ai/" name="google-site-verification"/><link href="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/css/alltius.webflow.shared.81e077a93.min.css" rel="stylesheet" type="text/css"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/><script src="https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js" type="text/javascript"></script><script type="text/javascript">WebFont.load({  google: {    families: ["Open Sans:300,300italic,400,400italic,600,600italic,700,700italic,800,800italic","Rubik:regular,italic,500,500italic,700,700italic","Poppins:100,100italic,200,200italic,300,300italic,regular,italic,500,500italic,600,600italic,700,700italic,800,800italic,900,900italic","Inter:regular,600,900,italic,500italic,600italic,900italic"]  }});</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9de463b5ad2f6017e389_Alltius_Favicon.png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9e26b47ec305b7602aa6_Alltius_Webclip.png" rel="apple-touch-icon"/><link href="https://www.alltius.ai/glossary/customer-service-chatbots" rel="canonical"/><script async="" src="https://www.googletagmanager.com/gtag/js?id=G-C28N1KSBNK"></script><script type="text/javascript">window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments);}gtag('js', new Date());gtag('set', 'developer_id.dZGVlNj', true);gtag('config', 'G-C28N1KSBNK');</script><meta http-equiv="Strict-Transport-Security" content="max-age=31536000">
  2. <meta http-equiv="X-Content-Type-Options" content="nosniff">
  3. <meta http-equiv="referrer" content="same-origin">
  4.  
  5.  
  6. <style>
  7. body{
  8.  -webkit-font-smoothing: antialiased;
  9.  -moz-osx-font-smoothing: grayscale;
  10. }
  11. </style>
  12.  
  13.  
  14. <!-- Google tag (gtag.js) -->
  15. <script async src="https://www.googletagmanager.com/gtag/js?id=AW-11415043090"></script>
  16. <script>
  17.  window.dataLayer = window.dataLayer || [];
  18.  function gtag(){dataLayer.push(arguments);}
  19.  gtag('js', new Date());
  20.  
  21. <!--Old gtag gtag('config', 'AW-11415043090');-->
  22.  gtag('config', 'AW-11415043090', {
  23.  'user_id': 'USER_ID'
  24. });
  25. </script>
  26.  
  27. <!-- Google Tag Manager -->
  28. <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
  29. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
  30. j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
  31. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
  32. })(window,document,'script','dataLayer','GTM-MLCTJWD9');</script>
  33. <!-- End Google Tag Manager -->
  34.  
  35. <!-- PostHog Tracking Code -->
  36. <script>
  37.    !function(t,e){var o,n,p,r;e.__SV||(window.posthog=e,e._i=[],e.init=function(i,s,a){function g(t,e){var o=e.split(".");2==o.length&&(t=t[o[0]],e=o[1]),t[e]=function(){t.push([e].concat(Array.prototype.slice.call(arguments,0)))}}(p=t.createElement("script")).type="text/javascript",p.async=!0,p.src=s.api_host.replace(".i.posthog.com","-assets.i.posthog.com")+"/static/array.js",(r=t.getElementsByTagName("script")[0]).parentNode.insertBefore(p,r);var u=e;for(void 0!==a?u=e[a]=[]:a="posthog",u.people=u.people||[],u.toString=function(t){var e="posthog";return"posthog"!==a&&(e+="."+a),t||(e+=" (stub)"),e},u.people.toString=function(){return u.toString(1)+".people (stub)"},o="capture identify alias people.set people.set_once set_config register register_once unregister opt_out_capturing has_opted_out_capturing opt_in_capturing reset isFeatureEnabled onFeatureFlags getFeatureFlag getFeatureFlagPayload reloadFeatureFlags group updateEarlyAccessFeatureEnrollment getEarlyAccessFeatures getActiveMatchingSurveys getSurveys getNextSurveyStep onSessionId setPersonProperties".split(" "),n=0;n<o.length;n++)g(u,o[n]);e._i.push([i,s,a])},e.__SV=1)}(document,window.posthog||[]);
  38.    posthog.init('phc_pqT41yIBdJrtNyAACDuVKqxFf5enyrK8lwAsdBmYLta',{api_host:'https://us.i.posthog.com', person_profiles: 'always' // or 'always' to create profiles for anonymous users as well
  39.        })
  40. </script>
  41.  
  42. <!-- Posthog profile creation -->
  43. <script>
  44.    function getOrCreateAnonymousId() {
  45.        let anonId = localStorage.getItem('posthog_anonymous_id');
  46.        if (!anonId) {
  47.            anonId = 'anon_' + Math.random().toString(36).substring(2, 15);
  48.            localStorage.setItem('posthog_anonymous_id', anonId);
  49.        }
  50.        return anonId;
  51.    }
  52.  
  53.    // Use this function to identify users on all pages
  54.    const anonymousId = getOrCreateAnonymousId();
  55.    posthog.identify(anonymousId);
  56. </script>
  57.  
  58.  
  59. <!-- Alltius Website Chatbot Code -->
  60. <script type="text/Javascript">
  61. if (window.location.href.indexOf("/demo") === -1) {
  62. (() => {const p=(l,s,a,i)=>{const n=()=>{if(!s.getElementById(a)){const e=s.getElementsByTagName(i)[0],t=s.createElement(i);t.type="text/javascript",t.async=!1,t.src="https://app.alltius.ai/alltiusSDK.js",t.id=a,e&&e.parentNode?e.parentNode.insertBefore(t,e):s.body.appendChild(t)}};if(!l.AlltiusSDK){const e=(...t)=>{e.q.push(t)};e.q=[],l.AlltiusSDK=e,s.readyState==="complete"?n():l.addEventListener("load",n)}};p(window,document,"alltius-sdk","script");})()
  63. window.AlltiusSDK("configure", {
  64.  metatadata: {
  65.    widgetId: "6737260a5d9323960fd3bb63",
  66.  },
  67. });
  68. }
  69. </script>
  70.  
  71.  
  72. <!-- Rb2B deanonymization Code
  73. <script>!function () {var reb2b = window.reb2b = window.reb2b || [];if (reb2b.invoked) return;reb2b.invoked = true;reb2b.methods = ["identify", "collect"];reb2b.factory = function (method) {return function () {var args = Array.prototype.slice.call(arguments);args.unshift(method);reb2b.push(args);return reb2b;};};for (var i = 0; i < reb2b.methods.length; i++) {var key = reb2b.methods[i];reb2b[key] = reb2b.factory(key);}reb2b.load = function (key) {var script = document.createElement("script");script.type = "text/javascript";script.async = true;script.src = "https://s3-us-west-2.amazonaws.com/b2bjsstore/b/" + key + "/W6Z57H01MLOX.js.gz";var first = document.getElementsByTagName("script")[0];first.parentNode.insertBefore(script, first);};reb2b.SNIPPET_VERSION = "1.0.1";reb2b.load("W6Z57H01MLOX");}();</script>-->
  74.  
  75. <!-- Warmly deanonymization Code
  76. <script id="warmly-script-loader" src="https://opps-widget.getwarmly.com/warmly.js?clientId=a28e5e0f9e0936a871ae78c86d80bf93" defer></script>-->
  77.  
  78. <!-- Factors.ai deanonymization Code
  79. <script>window.faitracker=window.faitracker||function(){this.q=[];var t=new CustomEvent("FAITRACKER_QUEUED_EVENT");return this.init=function(t,e,a){this.TOKEN=t,this.INIT_PARAMS=e,this.INIT_CALLBACK=a,window.dispatchEvent(new CustomEvent("FAITRACKER_INIT_EVENT"))},this.call=function(){var e={k:"",a:[]};if(arguments&&arguments.length>=1){for(var a=1;a<arguments.length;a++)e.a.push(arguments[a]);e.k=arguments[0]}this.q.push(e),window.dispatchEvent(t)},this.message=function(){window.addEventListener("message",function(t){"faitracker"===t.data.origin&&this.call("message",t.data.type,t.data.message)})},this.message(),this.init("ye07jodqbn0j7yumc6yvs36q0n0pko80",{host:"https://api.factors.ai"}),this}(),function(){var t=document.createElement("script");t.type="text/javascript",t.src="https://app.factors.ai/assets/factors.js",t.async=!0,(d=document.getElementsByTagName("script")[0]).parentNode.insertBefore(t,d)}();</script>-->
  80.  
  81. <!-- Koala deanonymization Code
  82. <script>
  83. !function(t){if(window.ko)return;window.ko=[],["identify","track","removeListeners","on","off","qualify","ready"].forEach(function(t){ko[t]=function(){var n=[].slice.call(arguments);return n.unshift(t),ko.push(n),ko}});var n=document.createElement("script");n.async=!0,n.setAttribute("src","https://cdn.getkoala.com/v1/pk_edb0a2ebd55ac7a8d1a60f0c75b216ae83b4/sdk.js"),(document.body || document.head).appendChild(n)}();
  84. </script>-->
  85.  
  86.  
  87. <!-- Posthog Keyword Capture Code -->
  88. <script>
  89. // Function to get search terms from various sources
  90. function getCaptureSearchTerms() {
  91.    try {
  92.        // Get URL parameters
  93.        const urlParams = new URLSearchParams(window.location.search);
  94.        
  95.        // Check Google search referrer
  96.        const referrer = document.referrer;
  97.        let searchTerms = {};
  98.        
  99.        // Get keyword from UTM
  100.        if (urlParams.get('utm_term')) {
  101.            searchTerms.utm_keyword = urlParams.get('utm_term');
  102.        }
  103.        
  104.        // Get keyword from Google referrer
  105.        if (referrer.includes('google.com/search')) {
  106.            const referrerParams = new URLSearchParams(new URL(referrer).search);
  107.            const googleKeyword = referrerParams.get('q');
  108.            if (googleKeyword) {
  109.                searchTerms.google_keyword = googleKeyword;
  110.            }
  111.        }
  112.        
  113.        // Get any explicit keyword parameter
  114.        if (urlParams.get('keyword')) {
  115.            searchTerms.explicit_keyword = urlParams.get('keyword');
  116.        }
  117.        
  118.        // Only capture if we found any keywords
  119.        if (Object.keys(searchTerms).length > 0) {
  120.            // Send to PostHog
  121.            posthog.capture('search_terms_captured', searchTerms);
  122.            
  123.            // Also set as person properties
  124.            posthog.people.set({
  125.                'last_search_terms': searchTerms,
  126.                'last_search_capture_date': new Date().toISOString()
  127.            });
  128.        }
  129.    } catch (error) {
  130.        console.error('Error capturing search terms:', error);
  131.    }
  132. }
  133.  
  134. // Run when the page loads
  135. document.addEventListener('DOMContentLoaded', getCaptureSearchTerms);
  136. </script><style>
  137.  #toc {
  138.    border-left: 4px solid #7c37f5; /* Purple border */
  139.    padding-left: 15px; /* Space from the border */
  140.    margin: 20px 0; /* Margin for spacing */
  141.  }
  142.  #toc h2 {
  143.    color: #7c37f5; /* Purple color for the title */
  144.    font-weight: bold; /* Bold title */
  145.    margin-bottom: 10px; /* Space below the title */
  146.  }
  147.  #toc ul {
  148.    list-style-type: none; /* Remove default list styling */
  149.    padding: 0; /* Remove padding */
  150.  }
  151.  #toc li {
  152.    margin: 5px 0; /* Space between items */
  153.  }
  154.  #toc a {
  155.    text-decoration: none; /* Remove underline */
  156.    color: #000; /* Default text color */
  157.    font-size: 14px; /* Smaller font size */
  158.  }
  159.  #toc a.active {
  160.    font-weight: bold; /* Bold active link */
  161.    color: #7c37f5; /* Purple color for active link */
  162.  }
  163. </style>
  164.  
  165. <style>
  166. /* Target headings only in your CMS content area */
  167. .cms-content-area h2 {
  168.  font-size: 28px;
  169.  font-weight: 700;
  170.  color: #333333;
  171.  margin-top: 40px;
  172.  margin-bottom: 15px;
  173. }
  174.  
  175. .cms-content-area h3 {
  176.  font-size: 24px;
  177.  font-weight: 600;
  178.  color: #333333;
  179.  margin-top: 30px;
  180.  margin-bottom: 15px;
  181. }
  182.  
  183. .cms-content-area h4 {
  184.  font-size: 20px;
  185.  font-weight: 600;
  186.  color: #333333;
  187.  margin-top: 25px;
  188.  margin-bottom: 15px;
  189. }
  190.  
  191. /* Horizontal line after h2 */
  192. .cms-content-area h2:before {
  193.  content: "";
  194.  display: block;
  195.  height: 1px;
  196.  background-color: #e0e0e0;
  197.  margin-top: 15px;
  198.  margin-bottom: 25px;
  199. }
  200. </style>
  201. <script>
  202. document.addEventListener('DOMContentLoaded', function() {
  203.  const article = document.getElementById("single-article");
  204.  const tocContainer = document.getElementById("toc");
  205.  // Create the TOC
  206.  const createTOC = () => {
  207.    const headings = article.querySelectorAll("h2");
  208.    const tocFragment = document.createDocumentFragment();
  209.    headings.forEach((heading) => {
  210.      const title = heading.textContent.trim();
  211.      const anchorId = `toc-${title.toLowerCase().replace(/\s+/g, '-')}`;
  212.      heading.id = anchorId;
  213.      const li = document.createElement("li");
  214.      const anchor = document.createElement("a");
  215.      anchor.textContent = title;
  216.      anchor.href = `#${anchorId}`;
  217.      li.appendChild(anchor);
  218.      tocFragment.appendChild(li);
  219.    });
  220.    const ul = document.createElement("ul");
  221.    ul.appendChild(tocFragment);
  222.    tocContainer.appendChild(ul);
  223.  };
  224.  // Check if the TOC container exists and the article has headings
  225.  if (tocContainer && article) {
  226.    const title = document.createElement("h2");
  227.    createTOC();
  228.  }
  229.  var tocItems = document.querySelectorAll('#toc a');
  230.  var titleElements = document.querySelectorAll('.content [id]');
  231.  function setActiveItem(targetId) {
  232.    tocItems.forEach(function(item) {
  233.      if (item.getAttribute('href') === '#' + targetId) {
  234.        item.classList.add('active');
  235.      } else {
  236.        item.classList.remove('active');
  237.      }
  238.    });
  239.  }
  240.  tocItems.forEach(function(item) {
  241.    item.addEventListener('click', function(event) {
  242.      event.preventDefault();
  243.      var targetId = this.getAttribute('href').substring(1);
  244.      setActiveItem(targetId);
  245.      document.getElementById(targetId).scrollIntoView();
  246.    });
  247.  });
  248.  titleElements.forEach(function(title) {
  249.    title.addEventListener('click', function() {
  250.      var targetId = this.getAttribute('id');
  251.      setActiveItem(targetId);
  252.    });
  253.  });
  254.  const observer = new IntersectionObserver(entries => {
  255.    entries.forEach(entry => {
  256.      const id = entry.target.getAttribute("id");
  257.      if (entry.isIntersecting) {
  258.        document.querySelectorAll(".active").forEach((z) => {
  259.          z.classList.remove("active");
  260.        });
  261.        document.querySelector(`a[href="#${id}"]`).classList.add("active");
  262.      }
  263.    });
  264.  }, { rootMargin: '0px 0px -50% 0px' });
  265.  if ("h2" !== "") {
  266.    document.getElementById("single-article").querySelectorAll("h2").forEach(function(heading) {
  267.      observer.observe(heading);
  268.    });
  269.  }
  270.  // Handle anchor position
  271.  function offsetAnchor() {
  272.    if (location.hash.length !== 0) {
  273.      const targetId = location.hash.substring(1);
  274.      const targetElement = document.getElementById(targetId);
  275.      if (targetElement) {
  276.        const offset = targetElement.getBoundingClientRect().top - 100;
  277.        window.scrollTo(window.scrollX, window.scrollY + offset);
  278.      }
  279.    }
  280.  }
  281.  window.addEventListener("hashchange", offsetAnchor);
  282.  window.setTimeout(offsetAnchor, 1);
  283. });
  284. </script>
  285.  
  286.  
  287. <!-- CSS Styling -->
  288. <style>
  289.  .breadcrumb-container {
  290.    padding: 10px 0;
  291.    margin-bottom: 20px;
  292.  }
  293.  
  294.  .breadcrumb-list {
  295.    display: flex;
  296.    list-style: none;
  297.    padding: 0;
  298.    margin: 0;
  299.    flex-wrap: wrap;
  300.  }
  301.  
  302.  .breadcrumb-list li {
  303.    display: flex;
  304.    align-items: center;
  305.    font-size: 14px;
  306.    color: #666;
  307.  }
  308.  
  309.  .breadcrumb-list li a {
  310.    color: #7c37f5;
  311.    text-decoration: none;
  312.    transition: color 0.3s ease;
  313.  }
  314.  
  315.  .breadcrumb-list li a:hover {
  316.    color: #5b25b9;
  317.    text-decoration: underline;
  318.  }
  319.  
  320.  .breadcrumb-list li:not(:first-child):before {
  321.    content: "/";
  322.    margin: 0 10px;
  323.    color: #ccc;
  324.  }
  325.  
  326.  .breadcrumb-list li:last-child {
  327.    font-weight: 500;
  328.    color: #333;
  329.  }
  330. </style>
  331. <script>
  332. document.addEventListener('DOMContentLoaded', function() {
  333.  // Find the target div where breadcrumbs should be placed
  334.  const breadcrumbTarget = document.getElementById('breadcrumb-target');
  335.  
  336.  // Only proceed if the target element exists
  337.  if (breadcrumbTarget) {
  338.    // Create the breadcrumb container and list
  339.    const breadcrumbContainer = document.createElement('div');
  340.    breadcrumbContainer.className = 'breadcrumb-container';
  341.    
  342.    const breadcrumbList = document.createElement('ul');
  343.    breadcrumbList.id = 'breadcrumb';
  344.    breadcrumbList.className = 'breadcrumb-list';
  345.    
  346.    breadcrumbContainer.appendChild(breadcrumbList);
  347.    breadcrumbTarget.appendChild(breadcrumbContainer);
  348.    
  349.    // Now generate the breadcrumbs inside the list
  350.    const pathSegments = window.location.pathname.split('/').filter(Boolean);
  351.    
  352.    // Add home link
  353.    const homeItem = document.createElement('li');
  354.    const homeLink = document.createElement('a');
  355.    homeLink.href = '/';
  356.    homeLink.textContent = 'Home';
  357.    homeItem.appendChild(homeLink);
  358.    breadcrumbList.appendChild(homeItem);
  359.    
  360.    // Build path progressively for each segment
  361.    let currentPath = '';
  362.    
  363.    pathSegments.forEach((segment, index) => {
  364.      currentPath += '/' + segment;
  365.      
  366.      const listItem = document.createElement('li');
  367.      
  368.      // Format the segment text (replace hyphens with spaces and capitalize)
  369.      const formattedSegment = segment
  370.        .replace(/-/g, ' ')
  371.        .replace(/\b\w/g, l => l.toUpperCase());
  372.      
  373.      // If it's the last segment, just add text (current page)
  374.      if (index === pathSegments.length - 1) {
  375.        // For CMS pages, try to get the actual page title
  376.        if (window.Webflow && window.Webflow.data && window.Webflow.data.item) {
  377.          // Try to get title from Webflow CMS data
  378.          listItem.textContent = window.Webflow.data.item.name || formattedSegment;
  379.        } else {
  380.          // Use formatted URL segment as fallback
  381.          listItem.textContent = formattedSegment;
  382.        }
  383.      } else {
  384.        // Otherwise create a link
  385.        const link = document.createElement('a');
  386.        link.href = currentPath;
  387.        link.textContent = formattedSegment;
  388.        listItem.appendChild(link);
  389.      }
  390.      
  391.      breadcrumbList.appendChild(listItem);
  392.    });
  393.  }
  394. });
  395. </script></head><body class="body-3"><div class="container-copy"><div data-collapse="medium" data-animation="default" data-duration="400" data-w-id="80721c76-4094-3b38-ef7c-176963759d07" data-easing="ease" data-easing2="ease" role="banner" class="navbar w-nav"><a href="https://www.alltius.ai/" class="navbar-logo w-nav-brand"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64d3781e337c540557333a5d_Alltius_Navbar%20Logo_Large_For%20White%20BG.webp" width="100" height="Auto" alt="" class="image-17"/></a><nav role="navigation" class="nav-menu w-nav-menu"><div class="navbar-div-block additional-menu-item"><div data-delay="500" data-hover="true" class="drop-down-with-additional-menu w-dropdown"><div class="nav-link w-dropdown-toggle"><div class="navlink-text-small">Solutions</div></div><nav class="dropdown-list dropdown-list-top dropdown-list-xlarge horizontal-arrangement change-position w-dropdown-list"><div class="navbar-divblock-left-small"><div class="text-small-caps navbar-styling extra-bottom-padding">industries</div><div class="drop-down-grid"><a href="https://www.alltius.ai/customer-stories/assurance-iq" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><div class="navbar-icon-for-industry"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66408c06cadfb5d122e1278c_Industry_Insurance.webp" loading="lazy" alt=""/></div><h6 class="h6-small dropdown-heading">Insurance</h6></div></a><a href="https://www.alltius.ai/customer-stories/angel-one" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><div class="navbar-icon-for-industry"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66408c06af0e82af791ec1b6_Industry_FinTech.webp" loading="lazy" alt=""/></div><h6 class="h6-small dropdown-heading">Financial Services</h6></div></a><a href="https://www.alltius.ai/customer-stories/leading-digital-lender" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><div class="navbar-icon-for-industry"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66408c06b8748a5cae600c11_Industry_Banking.webp" loading="lazy" alt=""/></div><h6 class="h6-small dropdown-heading">Banking</h6></div></a><a href="https://www.alltius.ai/customer-stories/matchbook" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><div class="navbar-icon-for-industry"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66408c064bef808fb615d2b0_Industry_SaaS.webp" loading="lazy" alt=""/></div><h6 class="h6-small dropdown-heading">SaaS</h6></div></a><a href="#" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><div class="navbar-icon-for-industry"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66408c06b5b2738b85302b90_Industry_Industrial.webp" loading="lazy" alt=""/></div><h6 class="h6-small dropdown-heading">Industrial</h6></div></a></div><div class="drop-down-grid-addendum"><a href="/company/customer-stories" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-direct"><h6 class="h6-small dropdown-direct-link">Read Customer Stories &gt;</h6></div></a><a href="/company/contact-us" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-direct"><h6 class="h6-small dropdown-direct-link">Talk to Sales &gt;</h6></div></a></div></div><div class="navbar-divblock-left"><div class="text-small-caps navbar-styling extra-bottom-padding">Use Cases</div><a href="/products/end-user-assist" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-for-product"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/6640796250c4843cdb97fac1_Yello%201.webp" loading="lazy" alt=""/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">In-Product Assist</h6></div><div class="text-small dropdown-subtitle">Deliver instant help to your users, slash contact ratios</div></div></a><a href="/products/support-agent-assist" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-for-product"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/664079613da4daab5691497d_Yello%202.webp" loading="lazy" alt=""/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Support Agent Assist</h6></div><div class="text-small dropdown-subtitle">AI companion for your field and support staff</div></div></a><a href="/products/sales-rep-assist" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-for-product"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66407962fb4c1428718c73ea_Yello%204.webp" loading="lazy" alt="" class="image-23"/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Sales Enablement Assist</h6></div><div class="text-small dropdown-subtitle">Make every rep an expert and close deals faster</div></div></a><div class="solutions-block"><a href="#" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-for-product"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66407962413035af44437011_Yello%203.webp" loading="lazy" alt="" class="image-23"/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Website Assist</h6></div><div class="text-small dropdown-subtitle">Personalise storytelling for higher traffic conversion</div></div></a></div></div></nav></div><div data-delay="0" data-hover="false" class="drop-down-with-additional-menu w-dropdown"><div class="nav-link w-dropdown-toggle"><div class="navlink-text-small">Customer Stories</div></div><nav class="dropdown-list dropdown-list-top dropdown-list-large w-dropdown-list"><div class="navbar-divblock-single"><div class="drop-down-grid"><a href="https://www.alltius.ai/customer-stories/assurance-iq" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Insurance</h6></div></a><a href="https://www.alltius.ai/customer-stories/angel-one" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Financial Services</h6></div></a><a href="https://www.alltius.ai/customer-stories/leading-digital-lender" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">FinTech</h6></div></a><a href="https://www.alltius.ai/customer-stories/leading-asian-bank" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Banking</h6></div></a><a href="https://www.alltius.ai/customer-stories/matchbook" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">SaaS</h6></div></a></div></div><div class="dropdown-list-footer"><a href="/company/contact-us" class="dropdown-link dropdown-link-block w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Let&#x27;s talk</h6></div><div class="text-small dropdown-subtitle">KNO can help your product</div></a></div></nav></div><div data-delay="500" data-hover="false" class="drop-down-with-additional-menu w-dropdown"><div class="nav-link w-dropdown-toggle"><div class="navlink-text-small">Product</div></div><nav class="dropdown-list dropdown-list-top dropdown-list-xlarge horizontal-arrangement change-position w-dropdown-list"><div class="navbar-divblock-left-small"><div class="text-small-caps navbar-styling extra-bottom-padding">Platform</div><div class="drop-down-grid"><a href="/products/kno-plus" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Overview</h6></div></a><a href="https://alltius.trustcenter.sprinto.com/" target="_blank" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Trust centre</h6></div></a><a href="/products/roi-via-kno" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Estimate Savings</h6></div></a></div></div><div class="navbar-divblock-left"><div class="text-small-caps navbar-styling extra-bottom-padding">channels</div><div><a href="/products/kno-widget" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-with-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/664074cdf3575b4b414b1d4b_Widget_Large.webp" loading="lazy" alt="" class="image-23"/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Conversational Widget</h6></div><div class="text-small dropdown-subtitle">Designed for any form factor</div></div></a><a href="https://app.alltius.ai/api/platform/documentation" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-with-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/6352d728458e00ae75a9e4f9_Alltius%20Mascot%202.webp" loading="lazy" alt="" class="image-23"/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">API integrations</h6></div><div class="text-small dropdown-subtitle">Connects to your stack</div></div></a><a href="/products/kno-for-slack" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-with-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9d5d7cb8f71f01b2821f_slack.svg" loading="lazy" alt=""/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Slack</h6></div><div class="text-small dropdown-subtitle">For employees and community</div></div></a><a href="#" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-with-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams-p-500.webp 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams-p-800.webp 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams.webp 1200w" alt=""/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Teams</h6></div><div class="text-small dropdown-subtitle">For your teams and groups </div></div></a><a href="#" class="dropdown-link dropdown-link-block arrange-vertical w-inline-block"><div class="navbar-icon-with-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db453d1adb6ac94dea30b9_WhatsApp.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db453d1adb6ac94dea30b9_WhatsApp-p-500.webp 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db453d1adb6ac94dea30b9_WhatsApp-p-800.webp 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db453d1adb6ac94dea30b9_WhatsApp-p-1080.webp 1080w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db453d1adb6ac94dea30b9_WhatsApp-p-1600.webp 1600w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db453d1adb6ac94dea30b9_WhatsApp.webp 1920w" alt=""/></div><div><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">WhatsApp</h6></div><div class="text-small dropdown-subtitle">1:1 personalised messaging</div></div></a></div></div></nav></div><div data-delay="0" data-hover="false" class="drop-down-with-additional-menu w-dropdown"><div class="nav-link w-dropdown-toggle"><div class="navlink-text-small">Resources</div></div><nav class="dropdown-list dropdown-list-top w-dropdown-list"><div class="navbar-divblock-single"><div class="drop-down-grid"><a href="/company/about-old" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">About us</h6></div></a><a href="/company/blog" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Blog</h6></div></a><a href="/company/glossary" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Glossary</h6></div></a><a href="/company/our-values" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Our values</h6></div></a><a href="/company/contact-us" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Contact us</h6></div></a><a href="/company/help-center" class="dropdown-link dropdown-link-block arrange-vertical lhs w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair centre-align"><h6 class="h6-small dropdown-heading">Help centre</h6></div></a></div></div><div class="dropdown-list-footer"><a href="/company/careers" class="dropdown-link dropdown-link-block w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small dropdown-heading">Careers</h6></div></a></div></nav></div><div class="navbar-extra-link"></div></div><div class="navbar-div-block-new"><div data-delay="400" data-hover="false" class="w-dropdown"><div class="nav-link reduce-gap w-dropdown-toggle"><div class="navlink-text-small">Solutions</div></div><nav class="dropdown-list-4 dropdown-list-top max-250 w-dropdown-list"><div class="dropdown-divblock"><a href="https://www.alltius.ai/industry/insurance-automation-ai" target="_blank" class="dropdown-link-with-padding w-dropdown-link">Insurance</a></div><div class="dropdown-divblock"><a href="https://www.alltius.ai/industry/ai-financial-services-automation-platform" target="_blank" class="dropdown-link-with-padding w-dropdown-link">Financial Services</a></div><div class="dropdown-divblock"><a href="https://www.alltius.ai/industry/ai-banking-automation-platform" target="_blank" class="dropdown-link-with-padding w-dropdown-link">Banking</a></div><div class="dropdown-divblock"><a href="https://www.alltius.ai/industry/ai-lending-automation-platform" target="_blank" class="dropdown-link-with-padding w-dropdown-link">Lending</a></div><div class="dropdown-divblock"><a href="https://www.alltius.ai/industry/ai-financial-services-automation-platform" target="_blank" class="dropdown-link-with-padding w-dropdown-link">FinTech</a></div><div class="dropdown-list-footer-new"><a href="/products/roi-via-kno" class="dropdown-link-text-new dropdown-link-block w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small-18 dropdown-heading">Estimate Savings</h6></div><div class="text-small dropdown-subtitle">Calculate RoI</div></a></div></nav></div><div data-delay="400" data-hover="false" class="w-dropdown"><div class="nav-link reduce-gap w-dropdown-toggle"><div class="navlink-text-small">Products</div></div><nav class="dropdown-list-4 dropdown-list-top max-300 w-dropdown-list"><div class="dropdown-divblock"><a href="/products/support-agent-assist" class="dropdown-link-with-padding dropdown-link-block w-inline-block"><h6 class="h6-small-18 dropdown-heading">Support Agent Assist</h6><div class="text-small dropdown-subtitle">Resolve tickets faster</div></a></div><div class="dropdown-divblock"><a href="/products/end-user-assist" class="dropdown-link-with-padding dropdown-link-block w-inline-block"><h6 class="h6-small-18 dropdown-heading">In Product Assist</h6><div class="text-small dropdown-subtitle">Deflect more tickets</div></a></div><div class="dropdown-divblock"><a href="/products/sales-rep-assist" class="dropdown-link-with-padding dropdown-link-block w-inline-block"><h6 class="h6-small-18 dropdown-heading">Sales Rep Assist</h6><div class="text-small dropdown-subtitle">Close deals faster</div></a></div><div class="dropdown-divblock"><a href="/company/contact-us" class="dropdown-link-with-padding dropdown-link-block w-inline-block"><h6 class="h6-small-18 dropdown-heading">Website Assist</h6><div class="text-small dropdown-subtitle">Convert more traffic</div></a></div><div class="dropdown-list-footer-new"><a href="#" class="dropdown-link-text-new dropdown-link-block w-inline-block"><div class="dropdown-link-pair dropdown-link-block-pair"><h6 class="h6-small-18 dropdown-heading">Talk to us</h6></div><div class="text-small dropdown-subtitle">Discuss a use case</div></a></div></nav></div><div data-delay="400" data-hover="false" class="w-dropdown"><div class="nav-link reduce-gap w-dropdown-toggle"><div class="navlink-text-small">Customer Stories</div></div><nav class="dropdown-list-4 dropdown-list-top max-250 w-dropdown-list"><a href="https://www.alltius.ai/customer-stories/assurance-iq" class="dropdown-link-text-new w-dropdown-link">Insurance Marketplace</a><a href="https://www.alltius.ai/customer-stories/angel-one" class="dropdown-link-text-new w-dropdown-link">Listed Brokerage</a><a href="https://www.alltius.ai/customer-stories/leading-asian-bank" class="dropdown-link-text-new w-dropdown-link">Global Bank</a><a href="https://www.alltius.ai/customer-stories/leading-digital-lender" class="dropdown-link-text-new w-dropdown-link">Digital Lender</a><a href="https://www.alltius.ai/customer-stories/hiro" class="dropdown-link-text-new w-dropdown-link">Dev Tools SaaS</a><a href="https://www.alltius.ai/customer-stories/matchbook" class="dropdown-link-text-new w-dropdown-link">Data Syndicate SaaS</a><div class="dropdown-list-footer-new"><div class="dropdown-link-pair"><a href="/company/customer-stories" class="dropdown-link-text-4">All Stories</a><div class="badge badge-small bg-primary-2">New</div></div></div></nav></div><div data-delay="400" data-hover="false" class="w-dropdown"><div class="nav-link reduce-gap w-dropdown-toggle"><div class="navlink-text-small">Platform</div></div><nav class="dropdown-list-4 dropdown-list-top max-250 w-dropdown-list"><div class="dropdown-divblock"><a href="/products/kno-plus" class="dropdown-link-with-padding w-dropdown-link">Overview</a></div><div class="dropdown-divblock"><a href="https://alltius.trustcenter.sprinto.com/" target="_blank" class="dropdown-link-with-padding w-dropdown-link">Security and Trust</a></div><div class="dropdown-divblock"><div class="navbar-icon-new increase-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/664074cdf3575b4b414b1d4b_Widget_Large.webp" loading="lazy" alt=""/></div><a href="/products/kno-widget" class="dropdown-link-with-padding w-dropdown-link">Widgets</a></div><div class="dropdown-divblock"><div class="navbar-icon-new"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/6352d728458e00ae75a9e4f9_Alltius%20Mascot%202.webp" loading="lazy" alt=""/></div><a href="https://app.alltius.ai/api/platform/documentation" target="_blank" class="dropdown-link-with-padding w-dropdown-link">APIs</a></div><div class="dropdown-divblock"><div class="navbar-icon-new"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/66688c5b2ebab49dee3cae0e_slack.svg" loading="lazy" alt=""/></div><a href="/products/kno-for-slack" class="dropdown-link-with-padding w-dropdown-link">Slack</a></div><div class="dropdown-divblock"><div class="navbar-icon-new increase-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams-p-500.webp 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams-p-800.webp 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64e6070d3071d548008b5894_Teams.webp 1200w" alt=""/></div><a href="/company/contact-us" class="dropdown-link-with-padding w-dropdown-link">Teams</a></div><div class="dropdown-divblock last-block"><div class="navbar-icon-new increase-padding"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db3cfb03a7bd71a7cd1615_Google%20Workspace.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db3cfb03a7bd71a7cd1615_Google%20Workspace-p-500.webp 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64db3cfb03a7bd71a7cd1615_Google%20Workspace.webp 1024w" alt=""/></div><a href="/company/contact-us" class="dropdown-link-with-padding w-dropdown-link">Spaces</a></div></nav></div><div data-delay="400" data-hover="false" class="w-dropdown"><div class="nav-link reduce-gap w-dropdown-toggle"><div class="navlink-text-small">Resources</div></div><nav class="dropdown-list-4 dropdown-list-top max-250 w-dropdown-list"><a href="/company/research" target="_blank" class="dropdown-link-text-new w-dropdown-link">Research</a><a href="/company/blog" class="dropdown-link-text-new w-dropdown-link">Blog</a><a href="/company/glossary" class="dropdown-link-text-new w-dropdown-link">Glossary</a><a href="/company/resources" target="_blank" class="dropdown-link-text-new w-dropdown-link">Resources Library</a><a href="/company/our-values" class="dropdown-link-text-new w-dropdown-link">Our Values</a><a href="/company/about" class="dropdown-link-text-new w-dropdown-link">About Us</a><a href="/company/help-center" class="dropdown-link-text-new w-dropdown-link">Help Center</a><a href="/company/free-tools" class="dropdown-link-text-new w-dropdown-link">AI Tools </a><div class="dropdown-list-footer-new"><div class="dropdown-link-pair"><a href="/company/careers" class="dropdown-link-text-4">Careers</a><div class="badge badge-small bg-primary-2">Join us</div></div></div></nav></div></div></nav><div class="nav-buttons-container"><a id="NavLogin" href="https://app.alltius.ai/login?ref=navbar" class="contact-us-navbar-link-light-login w-inline-block">Login</a><a id="NavDemo" href="https://app.alltius.ai/workspace/create?enableWorkspaceCreation=true" class="allt_button-sm w-button">Start Now &gt;</a><div data-w-id="6de00364-5e3d-0221-3891-c7a26a3fc37f" class="menu-button w-nav-button"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9d5d7cb8f7ebb7b28219_icon-menu.svg" alt="" class="menu-button-toggle"/><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9d5d7cb8f70523b28224_icon-x.svg" alt="" class="menu-button-cross"/></div></div></div></div><section class="blog_header_block"><div class="uui-max-width-large-25 align-center-18"><div class="uui-button-row-23 button-row-center"><div id="w-node-_519522f4-1c11-1bf1-8cee-279c164cea2c-b515cb12" class="uui-badge-group_badge-8 is-primary"><div class="text-block-67">Customer Support</div></div><div class="datetext">April 7, 2025</div></div><h1 class="uui-heading-xlarge-15">Top 10 Customer Service Chatbots in 2024</h1><div class="uui-button-row-23 button-row-center is-reverse-mobile-landscape"><a id="NavDemo" href="https://app.alltius.ai/?utm_source=glossaryblog&amp;utm_medium=blog" class="button-copy-copy reduce-padding w-button">Start Free Trial</a><a id="NavDemo" href="https://www.alltius.ai/company/contact-us?utm_source=Glossarypage&amp;utm_medium=blog" class="button reduce-padding w-button">See how it works</a></div></div></section><section class="blog_content"><div class="w-layout-blockcontainer container-71 w-container"><div id="breadcrumb-target" class="breadcrumb-container"></div><div class="uui-blogpost05_content-wrapper"><div class="uui-blogpost05_content-left"><div class="uui-blogpost05_contributers"><div class="uui-blogpost05_sidebar-heading">Contributors</div><div class="uui-blogpost05_author-wrapper"><div class="uui-blogpost05_author-image-wrapper"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67dc9cc03e6480e900ada4db_67dc977a80f68aedbec9f05a_Screenshot%25202025-03-20%2520at%25203.32.18%25E2%2580%25AFPM.png" loading="lazy" alt="" sizes="(max-width: 767px) 100vw, (max-width: 991px) 728px, 940px" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67dc9cc03e6480e900ada4db_67dc977a80f68aedbec9f05a_Screenshot%25202025-03-20%2520at%25203.32.18%25E2%2580%25AFPM-p-500.png 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67dc9cc03e6480e900ada4db_67dc977a80f68aedbec9f05a_Screenshot%25202025-03-20%2520at%25203.32.18%25E2%2580%25AFPM-p-800.png 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67dc9cc03e6480e900ada4db_67dc977a80f68aedbec9f05a_Screenshot%25202025-03-20%2520at%25203.32.18%25E2%2580%25AFPM.png 930w" class="uui-blogpost05_author-image"/></div><div><div class="uui-blogpost05_author-heading">Dhanashree B</div><div class="uui-text-size-small-16">Product Marketing Manager</div></div></div><div class="uui-blogpost05_author-wrapper"><div><div class="uui-blogpost05_sidebar-heading">Updated on</div><div class="uui-text-size-small-16">April 7, 2025</div></div></div></div><div class="uui-blogpost05_divider"></div><div id="toc"></div><div class="uui-blogpost05_divider"></div><div class="uui-blogpost05_share-wrapper contents"><div class="w-layout-grid uui-blogpost05_share"><a id="w-node-_76581d07-84e2-7800-729f-a4d0f2c69a72-b515cb12" href="/glossary/customer-service-chatbots" aria-current="page" class="uui-button-secondary-gray-26 is-button-small icon-only w-inline-block w--current"><div class="uui-button-icon-26 w-embed"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
  396. <path d="M4.16669 12.4998C3.39012 12.4998 3.00183 12.4998 2.69555 12.373C2.28717 12.2038 1.96271 11.8794 1.79355 11.471C1.66669 11.1647 1.66669 10.7764 1.66669 9.99984V4.33317C1.66669 3.39975 1.66669 2.93304 1.84834 2.57652C2.00813 2.26292 2.2631 2.00795 2.5767 1.84816C2.93322 1.6665 3.39993 1.6665 4.33335 1.6665H10C10.7766 1.6665 11.1649 1.6665 11.4712 1.79337C11.8795 1.96253 12.204 2.28698 12.3732 2.69536C12.5 3.00165 12.5 3.38993 12.5 4.1665M10.1667 18.3332H15.6667C16.6001 18.3332 17.0668 18.3332 17.4233 18.1515C17.7369 17.9917 17.9919 17.7368 18.1517 17.4232C18.3334 17.0666 18.3334 16.5999 18.3334 15.6665V10.1665C18.3334 9.23308 18.3334 8.76637 18.1517 8.40985C17.9919 8.09625 17.7369 7.84128 17.4233 7.68149C17.0668 7.49984 16.6001 7.49984 15.6667 7.49984H10.1667C9.23327 7.49984 8.76656 7.49984 8.41004 7.68149C8.09643 7.84128 7.84147 8.09625 7.68168 8.40985C7.50002 8.76637 7.50002 9.23308 7.50002 10.1665V15.6665C7.50002 16.5999 7.50002 17.0666 7.68168 17.4232C7.84147 17.7368 8.09643 17.9917 8.41004 18.1515C8.76656 18.3332 9.23327 18.3332 10.1667 18.3332Z" stroke="currentColor" stroke-width="1.66667" stroke-linecap="round" stroke-linejoin="round"/>
  397. </svg></div></a><link rel="prefetch" href="/glossary/customer-service-chatbots"/><a id="w-node-_76581d07-84e2-7800-729f-a4d0f2c69a74-b515cb12" href="https://x.com/AlltiusAi" class="uui-button-secondary-gray-26 is-button-small icon-only w-inline-block"><div class="uui-button-icon-26 text-color-gray400 w-embed"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
  398. <path d="M6.2896 18.1256C13.8368 18.1256 17.9648 11.8728 17.9648 6.45035C17.9648 6.27275 17.9648 6.09595 17.9528 5.91995C18.7559 5.33908 19.4491 4.61986 20 3.79595C19.2512 4.12795 18.4567 4.34558 17.6432 4.44155C18.4998 3.92879 19.141 3.1222 19.4472 2.17195C18.6417 2.64996 17.7605 2.98681 16.8416 3.16795C16.2229 2.5101 15.4047 2.07449 14.5135 1.92852C13.6223 1.78256 12.7078 1.93438 11.9116 2.3605C11.1154 2.78661 10.4819 3.46326 10.109 4.28574C9.73605 5.10822 9.64462 6.03067 9.8488 6.91035C8.21741 6.82852 6.62146 6.40455 5.16455 5.66596C3.70763 4.92737 2.4223 3.89067 1.392 2.62315C0.867274 3.52648 0.70656 4.59584 0.942583 5.6135C1.17861 6.63117 1.79362 7.52061 2.6624 8.10075C2.00936 8.08162 1.37054 7.90545 0.8 7.58715V7.63915C0.800259 8.58653 1.12821 9.50465 1.72823 10.2378C2.32824 10.9709 3.16338 11.474 4.092 11.6616C3.4879 11.8263 2.85406 11.8504 2.2392 11.732C2.50151 12.5472 3.01202 13.2602 3.69937 13.7711C4.38671 14.282 5.21652 14.5654 6.0728 14.5816C5.22203 15.2503 4.24776 15.7447 3.20573 16.0366C2.16369 16.3284 1.07435 16.4119 0 16.2824C1.87653 17.4865 4.05994 18.1253 6.2896 18.1224" fill="currentColor"/>
  399. </svg></div></a><a id="w-node-_76581d07-84e2-7800-729f-a4d0f2c69a76-b515cb12" href="#" class="uui-button-secondary-gray-26 is-button-small icon-only w-inline-block"><div class="uui-button-icon-26 text-color-gray400 w-embed"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
  400. <path d="M20 10C20 4.47715 15.5229 0 10 0C4.47715 0 0 4.47715 0 10C0 14.9912 3.65684 19.1283 8.4375 19.8785V12.8906H5.89844V10H8.4375V7.79688C8.4375 5.29063 9.93047 3.90625 12.2146 3.90625C13.3084 3.90625 14.4531 4.10156 14.4531 4.10156V6.5625H13.1922C11.95 6.5625 11.5625 7.3334 11.5625 8.125V10H14.3359L13.8926 12.8906H11.5625V19.8785C16.3432 19.1283 20 14.9912 20 10Z" fill="currentColor"/>
  401. <path d="M13.8926 12.8906L14.3359 10H11.5625V8.125C11.5625 7.33418 11.95 6.5625 13.1922 6.5625H14.4531V4.10156C14.4531 4.10156 13.3088 3.90625 12.2146 3.90625C9.93047 3.90625 8.4375 5.29063 8.4375 7.79688V10H5.89844V12.8906H8.4375V19.8785C9.47287 20.0405 10.5271 20.0405 11.5625 19.8785V12.8906H13.8926Z" fill="white"/>
  402. </svg></div></a><a id="w-node-_76581d07-84e2-7800-729f-a4d0f2c69a78-b515cb12" href="https://www.linkedin.com/company/alltius/" class="uui-button-secondary-gray-26 is-button-small icon-only w-inline-block"><div class="uui-button-icon-26 text-color-gray400 w-embed"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
  403. <g clip-path="url(#clip0_3774_70975)">
  404. <path d="M18.5236 0H1.47639C1.08483 0 0.709301 0.155548 0.432425 0.432425C0.155548 0.709301 0 1.08483 0 1.47639V18.5236C0 18.9152 0.155548 19.2907 0.432425 19.5676C0.709301 19.8445 1.08483 20 1.47639 20H18.5236C18.9152 20 19.2907 19.8445 19.5676 19.5676C19.8445 19.2907 20 18.9152 20 18.5236V1.47639C20 1.08483 19.8445 0.709301 19.5676 0.432425C19.2907 0.155548 18.9152 0 18.5236 0ZM5.96111 17.0375H2.95417V7.48611H5.96111V17.0375ZM4.45556 6.1625C4.11447 6.16058 3.7816 6.05766 3.49895 5.86674C3.21629 5.67582 2.99653 5.40544 2.8674 5.08974C2.73826 4.77404 2.70554 4.42716 2.77336 4.09288C2.84118 3.7586 3.0065 3.4519 3.24846 3.21148C3.49042 2.97107 3.79818 2.80772 4.13289 2.74205C4.4676 2.67638 4.81426 2.71133 5.12913 2.84249C5.44399 2.97365 5.71295 3.19514 5.90205 3.47901C6.09116 3.76288 6.19194 4.09641 6.19167 4.4375C6.19488 4.66586 6.15209 4.89253 6.06584 5.104C5.97959 5.31547 5.85165 5.50742 5.68964 5.66839C5.52763 5.82936 5.33487 5.95607 5.12285 6.04096C4.91083 6.12585 4.68389 6.16718 4.45556 6.1625ZM17.0444 17.0458H14.0389V11.8278C14.0389 10.2889 13.3847 9.81389 12.5403 9.81389C11.6486 9.81389 10.7736 10.4861 10.7736 11.8667V17.0458H7.76667V7.49306H10.6583V8.81667H10.6972C10.9875 8.22917 12.0042 7.225 13.5556 7.225C15.2333 7.225 17.0458 8.22083 17.0458 11.1375L17.0444 17.0458Z" fill="currentColor"/>
  405. </g>
  406. <defs>
  407. <clipPath id="clip0_3774_70975">
  408. <rect width="20" height="20" fill="white"/>
  409. </clipPath>
  410. </defs>
  411. </svg></div></a></div></div></div><div id="single-article" class="uui-blogpost05_content w-node-_76581d07-84e2-7800-729f-a4d0f2c69a7a-b515cb12"><div id="single-article" fs-toc-element="contents" class="cms-content-area w-richtext"><p>Customer demands are on rise. With 24/7 availability, instant response, proactive support, personalized experiences and omnichannel availability becoming a norm, businesses need to find ways to scale their support. In such scenarios, AI customer service chatbots come to rescue. </p><p>AI customer service chatbot can help businesses automate customer support tasks while exceeding their customer expectations and controlling costs. </p><p>But where should you start on this journey? </p><p>In this guide, we’ll deep dive into the entire buying journey for customer service chatbots, understand how to compare different AI customer support chatbots and  more. </p><p>‍</p><h2>What are chatbots for customer service?</h2><p>AI chatbots for customer service help businesses automate their customer support tasks like solving queries, helping customers take actions or provide product how-to guidance using advanced AI and machine learning technologies. </p><p>The main purpose of customer service chatbots is to improve the customer experience by offering instant support, 24/7 availability, and efficiently resolving customer queries. By automating routine tasks and conversations, customer service chatbots can significantly reduce the workload on customer support agents, allowing them to focus on more complex or sensitive matters.</p><p>‍</p><h2>Top 10 customer service chatbots in 2024 </h2><h3>Alltius </h3><p><em>Best AI customer service software for high ticket volume &amp; reduce support wait time to 10 seconds</em></p><figure class="w-richtext-align-center w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/66089fcbccae58b99bdbce83_Ck0CZvtC4OMeUa6c-e_fhTHiailFC3hyajAFIl9JDmtGPUnR3Ju1ZsY0CJ0PbXTs4b4PBnCCHsD2J5z3Bqmk_9xYZZaXIFxeP98EAtbUbadMYdkYLErBThhMHr3J-hEzUvHCSqpt_rVpGyzQqDg6lYg.png" alt="" loading="lazy"/></div></figure><p>‍</p><p>Alltius is a game changer in AI customer service chatbots. Alltius is result of decades of research at Carnegie Mellon and Wharton, and is the most versatile, secure &amp; hallucination free* AI customer service chatbot that can be deployed within a day! </p><p>Alltius’ AI customer service chatbots can understand customer queries, perform root-cause analysis and solve them in 10 seconds with 99% accuracy. It can be used by your customers &amp; your customer support agents. With Alltius, companies saw reduction in support costs by $50k/month, 30% ticket deflection within one month and 90% improvement in first time resolution. </p><p><strong>Price</strong>: Free trial available. Pricing depends as per use case and is 1/10th of other platforms.</p><p><strong>Core features for support teams:</strong></p><ul role="list"><li><strong>Self Serve AI Assistant </strong>- Create customer facing AI assistant on website, product or any messaging channel that can deflect 50%+ of incoming tickets within weeks of going live. </li><li><strong>Support Agent AI assistant</strong> - Create AI assistants for support agents that help them during customer conversations by suggesting responses, provide relevant information, and offer guidance, enabling them to resolve issues instantly. Alltius can help support agents increase first time resolution by 90% and close tickets in 10 secs. </li><li><strong>Automatic Response Drafter</strong> - Alltius’ AI customer service chatbot can automatically draft responses to customer inquiries based on company documents, understanding customer query &amp; performing root-cause analysis. This saves support agents time by eliminating the need to craft responses from scratch for repetitive queries.</li><li><strong>Knowledge base updation</strong> - Alltius can analyze customer inquiries, identify recurring topics or issues, and create new additions to the knowledge base content. This ensures that the knowledge base remains relevant and up-to-date</li><li><strong>Cross-selling &amp; Upselling pitches</strong> - Alltius can identify opportunities for cross-selling and upselling during customer interactions. Alltius analyzes customer data and behavior to suggest relevant products or services to customers along with a tailored pitch. </li></ul><p><strong>Product Features: </strong></p><ul role="list"><li>No code AI chatbot builder </li><li>Easy to learn </li><li>Extensive integrations </li><li>Versatility in terms of knowledge sources - PDF, videos, audio, FAQs, website, spreadsheet and more. </li><li>Sentiment and language interpretation </li><li>Multi-lingual AI assistants </li><li>Easy to deploy across websites, mobile, social media, messaging apps or product suite. \<br/>‍</li></ul><p>Learn more about Alltius: </p><ul role="list"><li>Start a free trial </li><li><a href="https://www.alltius.ai/company/contact-us">Request a demo </a></li><li><a href="https://www.alltius.ai/">Explore the platform </a></li><li><a href="https://www.alltius.ai/company/contact-us">Get a consultation for AI in customer support </a></li><li><a href="https://www.alltius.ai/products/roi-via-kno">Evaluate ROI of Alltius </a></li></ul><p>‍</p><h3>ServiBot</h3><p>ServiBot is a customer service chatbot solution in 2024. We understand the evolving needs of businesses in delivering exceptional customer support, and our cutting-edge AI technology is here to streamline your operations. With ServiBot, you can enhance customer satisfaction, reduce response times, and boost efficiency across your support channels.</p><p><em>Main Features:</em></p><ul role="list"><li><strong>Natural Language Processing (NLP):</strong> ServiBot&#x27;s advanced NLP capabilities ensure seamless interactions with customers, understanding their queries accurately.</li><li><strong>Multi-channel Integration:</strong>You can connect ServiBot to your website, social media platforms, and messaging apps for omnichannel support.</li></ul><p><em>Pricing:</em> ServiBot offers flexible pricing plans to accommodate businesses of all sizes, starting at $99 per month.</p><p><em>Free Trial:</em> Offers a 14-day free trial.</p><p><em>Cons:</em></p><ol role="list"><li>Limited complex query handling capabilities compared to human agents.</li><li>Initial setup may require technical expertise.</li><li>Integration with legacy systems might require additional configuration.</li></ol><p>‍</p><h3>SupportGenie</h3><p>SupportGenie is a customer support chatbot software that redefines customer service excellence with innovative AI customer service solutions. </p><p><em>Main Features:</em></p><ol role="list"><li><strong>Smart Routing:</strong> SupportGenie intelligently routes customer inquiries to the appropriate department or agent, ensuring swift resolution.</li><li><strong>Analytics Dashboard:</strong> Gain valuable insights into customer interactions, sentiment analysis, and performance metrics to optimize your support strategy.</li><li><strong>24/7 Availability:</strong> With SupportGenie, customers can receive assistance round the clock, improving satisfaction and retention rates.</li></ol><p><em>Pricing:</em>Subscription plans, starting at $79 per month.</p><p><em>Free Trial:</em> Offers 30-day free trial.</p><p><em>Cons:</em></p><ol role="list"><li>Advanced features may require higher-tier plans.</li><li>Customization options might be limited for some businesses.</li><li>Integration with certain CRM systems may require additional development work.</li></ol><p>‍</p><h3>ChatMaven</h3><p>ChatMaven is a customer service tool powered by AI chatbot technology. ChatMaven empowers businesses to deliver exceptional service, build lasting relationships, and drive growth.</p><p><em>Main Features:</em></p><ol role="list"><li><strong>Dynamic Scripting:</strong> Craft personalized responses and automate routine tasks with ChatMaven&#x27;s dynamic scripting capabilities.</li><li><strong>Real-time Analytics:</strong> Monitor performance metrics, track customer satisfaction levels, and identify trends to make data-driven decisions.</li></ol><p><em>Pricing:</em> Pricing plans starting at $89 per month.</p><p><em>Free Trial:</em> 15-day free trial</p><p><em>Cons:</em></p><ol role="list"><li>Initial setup may require some learning curve for users unfamiliar with chatbot technology.</li><li>Advanced customization options may be limited in lower-tier plans.</li><li>Integration with certain third-party platforms may require additional development resources.</li></ol><h3><br/>AIAssist</h3><p>AIAssist is an AI-powered customer service chatbot solution designed to elevate your support operations. With AIAssist, you can scale your support efforts, improve response times, and delight your customers.</p><p><em>Main Features:</em></p><ol role="list"><li><strong>Virtual Agent:</strong> AIAssist acts as a virtual agent, handling customer inquiries, resolving issues, and providing information 24/7.</li><li><strong>Human Handoff:</strong> Seamlessly escalate complex queries to human agents when necessary, ensuring a smooth transition and personalized assistance.</li><li><strong>Knowledge Base Integration:</strong> Integrate AIAssist with your knowledge base to provide instant access to relevant information and resources.</li></ol><p><em>Pricing:</em> Plans starting at $99 per month.</p><p><em>Free Trial:</em> 14-day free trial.</p><p><em>Cons:</em></p><ol role="list"><li>Advanced customization options may require additional setup time and expertise.</li><li>Integration with certain CRM systems may require additional configuration.</li><li>Limited support for non-English languages in some plans.</li></ol><h3><br/>BotSupport</h3><p>BotSupport is a comprehensive chatbot software for customer support needs. With BotSupport, you can deliver personalized assistance, automate repetitive tasks, and drive efficiency across your organization.</p><p><em>Main Features:</em></p><ol role="list"><li><strong>Live Chat Integration:</strong> Seamlessly switch between AI customer service chatbots and live chat support, ensuring a smooth customer experience.</li><li><strong>Conversation History:</strong> Maintain a detailed history of customer interactions, allowing agents to pick up where the chatbot left off for seamless continuity.</li><li><strong>Multi-language Support:</strong> Serve customers worldwide with BotSupport&#x27;s multi-language capabilities, breaking down language barriers.</li></ol><p><em>Pricing:</em> UPricing plans start at $79 per month.</p><p><em>Free Trial:</em> Yes, 30-day free trial, .</p><p><em>Cons:</em></p><ol role="list"><li>Customization options may be limited in lower-tier plans.</li><li>Integration with certain third-party platforms may require additional development resources.</li><li>Advanced analytics features may be available only in higher-tier plans.</li></ol><h3><br/>ChatBotIQ</h3><p>ChatBotIQ is an intelligent customer service chatbot solution  that helps businesses deliver exceptional support experiences with our state-of-the-art AI technology. From answering common queries to handling complex issues, ChatBotIQ empowers your team to focus on strategic tasks while providing efficient and personalized support.</p><p><em>Main Features:</em></p><ol role="list"><li><strong>AI Responses:</strong> ChatBotIQ customer service chatbot utilizes advanced machine learning algorithms to provide accurate and contextually relevant responses to customer inquiries.</li><li><strong>Integration Flexibility:</strong> Seamlessly integrate ChatBotIQ customer service chatbot with your existing systems, including CRMs and helpdesk software, to streamline workflows and enhance productivity.</li><li><strong>Scalability:</strong> Whether you&#x27;re a small startup or a large enterprise, ChatBotIQ scales with your business, ensuring consistent support quality as you grow.</li></ol><p><em>Pricing:</em> Pricing plans start from $99 per month</p><p><em>Cons:</em></p><ol role="list"><li>Initial setup may require some technical expertise.</li><li>Advanced customization options may be limited in lower-tier plans.</li><li>Integration with certain niche platforms may require additional development efforts.</li></ol><h3><br/>IntelliChat</h3><p>IntelliChat is an AI customer service chatbot platform designed to revolutionize your support operations. With IntelliChat, businesses can leverage the latest advancements in artificial intelligence to deliver proactive and personalized support experiences across all channels. </p><p><em>Main Features:</em></p><ol role="list"><li><strong>Predictive Analytics:</strong> IntelliChat customer support chatbot analyzes customer data to anticipate their needs and provide proactive support, enhancing satisfaction and loyalty.</li><li><strong>Omni-channel Support:</strong> Engage with customers seamlessly across various channels, including websites, mobile apps, social media, and messaging platforms.</li><li><strong>Agent Collaboration:</strong> Enable seamless collaboration between chatbots and human agents, ensuring smooth handoffs and consistent support quality.</li></ol><p><em>Pricing:</em> Pricing plans start at $89 per month.</p><p><em>Cons:</em></p><ol role="list"><li>Advanced features may require higher-tier plans.</li><li>Integration with certain legacy systems may require additional configuration.</li><li>Customization options may be limited for businesses with unique requirements.</li></ol><h3><br/>SmartAssist</h3><p><em>Smart Assist is an</em> intelligent AI chatbot for customer service needs that provides seamless and efficient support to your customers. With our advanced AI technology, you can automate repetitive tasks, resolve inquiries instantly, and deliver exceptional customer experiences.</p><p><em>Main Features:</em></p><ol role="list"><li><strong>Intent Recognition:</strong> SmartAssist customer service chatbot accurately identifies customer intents and responds with relevant solutions, ensuring a personalized and efficient support experience.</li><li><strong>Chat Transcript Logging:</strong> Keep track of all customer interactions with SmartAssist&#x27;s customer service chatbot’s chat transcript logging feature, enabling agents to review past conversations for context.</li><li><strong>Integration Capabilities:</strong> Seamlessly integrate SmartAssist with your existing CRM and helpdesk systems, streamlining workflows and improving efficiency.</li></ol><p><em>Pricing:</em> CPricing plans starting at $79 per month</p><p><em>Cons:</em></p><ol role="list"><li>Advanced customization options may require additional setup time and expertise.</li><li>Integration with certain third-party platforms may require additional development resources.</li><li>Limited support for specialized industries or niche markets in some plans.</li></ol><p>‍</p><h3>SwiftSupport</h3><p>SwiftSupport is a premier customer service chatbot solution that helps businesses deliver exceptional support experiences with speed and efficiency. Their customer service chatbot is designed to handle a wide range of customer inquiries, allowing your team to focus on high-value tasks and strategic initiatives.</p><p><em>Main Features:</em></p><ol role="list"><li><strong>Instant Response:</strong> SwiftSupport customer service tool provides instant responses to customer queries, ensuring timely assistance and improved satisfaction levels.</li><li><strong>Customizable Workflows:</strong> Tailor SwiftSupport to your unique business processes with customizable workflows, allowing for seamless integration into your existing operations.</li><li><strong>Live Chat Integration:</strong> Seamlessly transition between AI responses and live chat support for a cohesive customer experience across channels.</li></ol><p><em>Pricing:</em> Pricing plans start at $99 per month.</p><p><em>Free Trial:</em> 14-day free trial, .</p><p><em>Cons:</em></p><ol role="list"><li>Initial setup may require some learning curve for users unfamiliar with chatbot technology.</li><li>Advanced customization options may be limited in lower-tier plans.</li><li>Integration with certain legacy systems may require additional configuration.</li></ol><p>‍</p><h2>How to use AI chatbots in customer service? </h2><p>Let’s look at how businesses are using AI chatbots for customer service in 2024: </p><ul role="list"><li>Automate Routine Tasks: Customer service chatbots can handle repetitive inquiries such as FAQs, order tracking, or account inquiries, freeing up human agents for more complex issues.</li><li>Provide Instant Support: Deploying AI customer service chatbots on your website or messaging platforms can provide instant assistance to customers, ensuring 24/7 availability and reducing query response times.</li><li>Personalize Customer Interactions: With AI chatbots in customer service, you can use AI capabilities like natural language processing (NLP) to provide personalized responses tailored to each customer&#x27;s query and preferences.</li><li>Seamless Integration: You can integrate AI customer support chatbots with your existing CRM systems, knowledge bases, and communication channels for a seamless support experience across all touchpoints.</li><li>Escalate Complex Issues: You can implement a customer service system to seamlessly escalate complex inquiries to human agents when necessary, ensuring a smooth transition and personalized assistance.</li><li>Continuous Improvement: You can analyze customer service chatbot interactions and customer feedback to identify areas for improvement and refine the chatbot&#x27;s responses over time.</li><li>Human Oversight: You can provide human oversight to monitor AI customer service chatbot interactions and intervene when necessary to ensure accuracy and maintain a positive customer experience.</li></ul><h2><br/>Benefits of using AI customer services chatbots </h2><p>Some key benefits of implementing customer service chatbots include:</p><ul role="list"><li>Improved customer satisfaction: Customer service chatbots provide immediate responses, reducing wait times and frustration, leading to increased customer satisfaction.</li><li>Cost savings: Automating customer service interactions can significantly lower operational costs by reducing the need for human agents to handle routine queries.</li><li>24/7 availability: Unlike human agents, customer service chatbots can provide round-the-clock support, ensuring customers receive assistance whenever they need it.</li><li>Scalability: Customer support chatbots can handle multiple conversations simultaneously, making them highly scalable and capable of accommodating fluctuations in customer traffic.</li><li>Consistent service: By leveraging predefined scripts and knowledge bases, customer service chatbots ensure consistent and accurate information is provided to customers, reducing the risk of inconsistencies or errors.</li><li>Data collection and analysis: Customer support chatbots can gather valuable customer data, such as frequently asked questions, common issues, and sentiment analysis, enabling businesses to continuously improve their products, services, and support offerings.</li></ul><p>‍</p><h2>Why choose Alltius as your next customer service chatbot platform?</h2><p>Alltius stands out as a game-changer in the industry. Built on decades of research at Carnegie Mellon and Wharton, Alltius offers a versatile, secure, and hallucination-free* AI chatbot that can be deployed within a day. With its cutting-edge capabilities, Alltius revolutionizes customer support with features such as:</p><ul role="list"><li><strong>Rapid Deployment:</strong> Alltius can be deployed within a day, allowing businesses to start reaping the benefits of AI-driven customer support immediately.</li><li><strong>Instant Response:</strong> With an impressive response time of just 10 seconds and 99% accuracy, Alltius ensures customers receive prompt and accurate assistance, leading to improved satisfaction and loyalty.</li><li><strong>Cost Savings:</strong> Alltius helps businesses reduce support costs by up to $50k/month, with a 30% ticket deflection rate within the first month of implementation.</li><li><strong>Versatile Functionality:</strong> From self-serve AI assistants deflecting 50%+ of incoming tickets within weeks to support agent AI assistants increasing first-time resolution by 90%, Alltius offers a comprehensive suite of features to meet diverse customer support needs.</li><li><strong>Extensive Integrations:</strong> Alltius seamlessly integrates with various knowledge sources, including PDFs, videos, FAQs, websites, and more, ensuring a versatile and comprehensive support solution.</li></ul><p>Alltius is not just a customer service chatbot; it&#x27;s a strategic partner in transforming customer support operations, delivering exceptional experiences, and driving business growth</p><p>‍</p><h2>Conclusion</h2><p>In an era where customer demands are ever-increasing, businesses must adapt to meet these expectations for seamless and efficient support. AI customer service chatbots have emerged as indispensable tools, offering round-the-clock availability, instant responses, and personalized experiences to customers. </p><p>By automating routine tasks and leveraging advanced technologies like natural language processing (NLP) and machine learning, businesses can enhance customer satisfaction, control costs, and scale their support operations effectively.</p><p>Read more:</p><ul role="list"><li><a href="https://www.alltius.ai/glossary/how-to-make-your-own-ai">How to make your own AI?</a></li><li><a href="https://www.alltius.ai/glossary/the-best-ai-sales-assistant-software-in-2024">Best AI sales assistant software in 2024</a></li><li><a href="https://www.alltius.ai/glossary/top-ai-customer-support-software">Top AI customer support software</a></li><li><a href="https://www.alltius.ai/glossary/customer-service-chatbots">Top customer service chatbots</a></li><li><a href="https://www.alltius.ai/glossary/best-conversational-ai-platforms">Top conversational AI platforms</a></li><li><a href="https://www.alltius.ai/glossary/best-conversational-ai-platforms">Best conversational AI platforms</a></li><li><a href="https://www.alltius.ai/glossary/enterprise-ai-search-tools">Best enterprise AI platforms </a></li><li><a href="https://www.alltius.ai/glossary/how-to-build-conversational-ai">How to build conversational AI? </a></li></ul><p>‍</p></div><div><div class="w-dyn-bind-empty w-richtext"></div></div></div><div class="div-block-77"><div class="w-richtext"><p class="paragraph-53">Make life easier for your customers, agents &amp; yourself with Alltius&#x27; all-in-one-agentic AI platform! <br/><br/><a href="https://www.alltius.ai/company/contact-us"><strong>See how it works &gt;&gt;  </strong></a></p></div><div class="w-dyn-bind-empty w-richtext"></div></div></div><div class="brix---cta-section"><div class="brix---z-index-1"><div class="brix---container-default w-container"><div class="w-layout-grid brix---grid-cta-v4"><div data-w-id="587fb1d3-14e0-3bad-d811-80025dd0bf63" style="-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0"><div class="brix---mg-bottom-32px"><div class="brix---color-neutral-100"><h2 class="brix---heading-h2-size-3">Make AI your competitive edge. </h2><p class="spark-hero-sub-paragraph-2">Book a 30-minute demo &amp; explore how our agentic AI can automate your workflows and boost profitability.</p></div></div><div class="w-layout-grid brix---grid-1-column-gap-row-16px"><div class="brix---icon-list-item-wrapper"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5be_1aa285beedefc27d358f854ba9a4acb3_check-icon-white-brix-templates.svg" alt="" class="brix---icon-list"/><div class="brix---color-neutral-100"><div class="brix---text-200-list-bold">Automate every customer interaction</div></div></div><div class="brix---icon-list-item-wrapper"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5be_1aa285beedefc27d358f854ba9a4acb3_check-icon-white-brix-templates.svg" alt="" class="brix---icon-list"/><div class="brix---color-neutral-100"><div class="brix---text-200-list-bold">Integrates with all your systems</div></div></div><div class="brix---icon-list-item-wrapper"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5be_1aa285beedefc27d358f854ba9a4acb3_check-icon-white-brix-templates.svg" alt="" class="brix---icon-list"/><div class="brix---color-neutral-100"><div class="brix---text-200-list-bold">Military grade security</div></div></div><div class="brix---icon-list-item-wrapper"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5be_1aa285beedefc27d358f854ba9a4acb3_check-icon-white-brix-templates.svg" alt="" class="brix---icon-list"/><div class="brix---color-neutral-100"><div class="brix---text-200-list-bold">Get answers to all your questions</div></div></div><div class="brix---icon-list-item-wrapper"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5be_1aa285beedefc27d358f854ba9a4acb3_check-icon-white-brix-templates.svg" alt="" class="brix---icon-list"/><div class="brix---color-neutral-100"><div class="brix---text-200-list-bold">See how AI Agents work in real time</div></div></div></div></div><div class="div-block-74"><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script>
  412. <script>
  413.  hbspt.forms.create({
  414.    portalId: "43666582",
  415.    formId: "05d2bd0c-b946-4e32-a014-66f43e99426d",
  416.    region: "na1"
  417.  });
  418. </script></div></div></div></div></div><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5bc_cc6de77eabb32a3b138680c66e3b1e55_pattern-cta-v4-brix-templates-02.svg" alt="" style="opacity:0" data-w-id="587fb1d3-14e0-3bad-d811-80025dd0bf7c" class="brix---cta-v3-floating-item-02-2"/><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/67e59ff81e2ea6b4c905d5bb_68aa6d97c609ad340fc71db405663cee_pattern-cta-v4-brix-templates-01.svg" alt="" style="opacity:0" data-w-id="587fb1d3-14e0-3bad-d811-80025dd0bf7d" class="brix---cta-v4-floating-item-01"/></div><section class="section-86"><div class="w-dyn-list"><div role="list" class="w-dyn-items w-row"><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/plugins/Basic/assets/placeholder.60f9b1840c.svg" loading="lazy" alt="" class="image-31 w-dyn-bind-empty"/></div><div class="w-layout-cell"><div class="text-block-16">Elevating TPA Customer Experience Through Automation: The Alltius Impact</div></div><div class="w-layout-cell"><a href="/glossary/elevating-tpa-customer-experience-through-automation">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/plugins/Basic/assets/placeholder.60f9b1840c.svg" loading="lazy" alt="" class="image-31 w-dyn-bind-empty"/></div><div class="w-layout-cell"><div class="text-block-16">Reimagining Customer Support Through Email Automation at Alltius</div></div><div class="w-layout-cell"><a href="/glossary/customer-support-through-email-automation">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/plugins/Basic/assets/placeholder.60f9b1840c.svg" loading="lazy" alt="" class="image-31 w-dyn-bind-empty"/></div><div class="w-layout-cell"><div class="text-block-16">Why Contact Service Automation Is No Longer Optional in Insurance &amp; Banking</div></div><div class="w-layout-cell"><a href="/glossary/contact-service-automation-in-insurance-banking">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans.png" loading="lazy" alt="" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 167px, 220px" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-500.png 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-800.png 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-1080.png 1080w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-1600.png 1600w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-2000.png 2000w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-2600.png 2600w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans-p-3200.png 3200w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bff12c32adac9a25354_672d06c2d72c7fa89a1aa17e_Loans.png 5000w" class="image-31"/></div><div class="w-layout-cell"><div class="text-block-16">How do Retail Lending Companies Automate Loan Origination Processes Using GenAI?</div></div><div class="w-layout-cell"><a href="/glossary/how-do-retail-lending-companies-automate-loan-origination-processes-using-genai">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bbbd27dee97f8a0481b_67f47941a90a02fb2062a7ba_3.png" loading="lazy" alt="" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 167px, 220px" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bbbd27dee97f8a0481b_67f47941a90a02fb2062a7ba_3-p-500.png 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bbbd27dee97f8a0481b_67f47941a90a02fb2062a7ba_3-p-800.png 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bbbd27dee97f8a0481b_67f47941a90a02fb2062a7ba_3-p-1080.png 1080w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bbbd27dee97f8a0481b_67f47941a90a02fb2062a7ba_3-p-1600.png 1600w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bbbd27dee97f8a0481b_67f47941a90a02fb2062a7ba_3.png 1920w" class="image-31"/></div><div class="w-layout-cell"><div class="text-block-16">How NBFCs Slash their Customer Support Costs by 50% within 4 Months Using Gen AI?</div></div><div class="w-layout-cell"><a href="/glossary/how-nbfcs-slash-their-customer-support-costs-by-50-within-4-months-using-gen-ai">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bb98a74c2bea93ffd33_67f4793f32fba62a49f86e92_2.png" loading="lazy" alt="" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 167px, 220px" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bb98a74c2bea93ffd33_67f4793f32fba62a49f86e92_2-p-500.png 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bb98a74c2bea93ffd33_67f4793f32fba62a49f86e92_2-p-800.png 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bb98a74c2bea93ffd33_67f4793f32fba62a49f86e92_2-p-1080.png 1080w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bb98a74c2bea93ffd33_67f4793f32fba62a49f86e92_2-p-1600.png 1600w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bb98a74c2bea93ffd33_67f4793f32fba62a49f86e92_2.png 1920w" class="image-31"/></div><div class="w-layout-cell"><div class="text-block-16">What is a customer support knowledge base?</div></div><div class="w-layout-cell"><a href="/glossary/what-is-a-customer-support-knowledge-base">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379.jpeg" loading="lazy" alt="" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 167px, 220px" srcset="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-500.jpeg 500w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-800.jpeg 800w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-1080.jpeg 1080w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-1600.jpeg 1600w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-2000.jpeg 2000w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-2600.jpeg 2600w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379-p-3200.jpeg 3200w, https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bcb30cf03bc86cac1cc_66832d6a340b8e9ba85187e8_pexels-karolina-grabowska-5632379.jpeg 4480w" class="image-31"/></div><div class="w-layout-cell"><div class="text-block-16">What Is Customer Care? The Essential Guide for 2024</div></div><div class="w-layout-cell"><a href="/glossary/what-is-customer-care">Read Now &gt;&gt;</a></div></div></div><div role="listitem" class="collection-item-3 w-dyn-item w-col w-col-3"><div id="w-node-a9ad450f-2805-856e-3a86-8f958514060e-b515cb12" class="w-layout-layout quick-stack-4 wf-layout-layout"><div class="w-layout-cell"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47bd57da30cf0a10a777f_6679f8b9aa704b9e761d0fa9_gilles-lambert-pb_lF8VWaPU-unsplash.jpeg" loading="lazy" alt="" class="image-31"/></div><div class="w-layout-cell"><div class="text-block-16">Millennials vs. Gen Z: Insights on Customer Service Needs</div></div><div class="w-layout-cell"><a href="/glossary/millennials-gen-z-customer-service-expectations">Read Now &gt;&gt;</a></div></div></div></div></div></section></div></section><div class="footer"><div class="container"><div class="footer-row"><div class="footer-info"><a href="#" class="footer-logo-link w-inline-block"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/64d3781e337c540557333a5d_Alltius_Navbar%20Logo_Large_For%20White%20BG.webp" alt="" class="image-18"/></a><p class="text-large footer-description">Build intelligent, secure and accurate GenAI assistants for your customers, support and sales teams </p><div class="social-links"><a href="https://twitter.com/AlltiusAi" target="_blank" class="social-link w-inline-block"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9d5d7cb8f76a35b281b1_twitter.svg" alt="" class="social-icon"/></a><a href="https://www.linkedin.com/company/alltius" target="_blank" class="social-link w-inline-block"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634ec6bd6a9b08f35e626c91_LinkedIn_Light%20Background.svg" alt=""/></a><a href="https://www.youtube.com/channel/UCKqBAHD-UMDWVsINcTOJlmw" target="_blank" class="social-link w-inline-block"><img src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/634e9d5d7cb8f70ad4b281b5_youtube.svg" alt=""/></a></div></div><div class="footer-menus-row"><div class="footer-menu-column"><h6 class="h6-small">Products</h6><ul role="list" class="link-menu w-list-unstyled"><li class="link-menu-item"><a href="/products/kno-plus" class="footer-link">Platform Overview</a></li><li class="link-menu-item"><a href="/products/sales-rep-assist" class="footer-link">Sales Enablement Assist</a></li><li class="link-menu-item"><a href="/products/end-user-assist" class="footer-link">End User Assist</a></li><li class="link-menu-item"><a href="/products/support-agent-assist" class="footer-link">Support Agent Assist</a></li></ul></div><div class="footer-menu-column"><h6 class="h6-small">Channels</h6><ul role="list" class="link-menu w-list-unstyled"><li class="link-menu-item"><a href="/products/kno-widget" class="footer-link">Widget</a></li><li class="link-menu-item"><a href="/products/kno-for-slack" class="footer-link">Slack</a></li><li class="link-menu-item"><a href="https://app.alltius.ai/api/platform/documentation" target="_blank" class="footer-link">APIs</a></li></ul></div><div class="footer-menu-column"><h6 class="h6-small">Company</h6><ul role="list" class="link-menu w-list-unstyled"><li class="link-menu-item"><a href="/company/about" class="footer-link">About</a></li><li class="link-menu-item"><a href="/company/careers" class="footer-link">Careers</a></li><li class="link-menu-item"><a href="/company/blog" class="footer-link">Blog</a></li><li class="link-menu-item"><a href="/company/our-values" class="footer-link">Our values</a></li><li class="link-menu-item"><a href="/company/contact-us" class="footer-link">Contact</a></li><li class="link-menu-item"><a href="/utility/privacy-policy" class="footer-link">Privacy Policy</a></li><li class="link-menu-item"><a href="/utility/terms-of-use" class="footer-link">Terms of Use</a></li></ul></div></div></div><div><div class="text-small">© 2024 Alltius Inc</div></div></div></div><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=634e9d5d7cb8f75cf4b28166" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/634e9d5d7cb8f75cf4b28166/js/webflow.6dca3d59.182e870fd583c23f.js" type="text/javascript"></script><!-- Google Tag Manager (noscript) -->
  419. <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MLCTJWD9"
  420. height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
  421. <!-- End Google Tag Manager (noscript) -->
  422.  
  423. <script type="text/javascript">
  424. _linkedin_partner_id = "5942564";
  425. window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || [];
  426. window._linkedin_data_partner_ids.push(_linkedin_partner_id);
  427. </script><script type="text/javascript">
  428. (function(l) {
  429. if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])};
  430. window.lintrk.q=[]}
  431. var s = document.getElementsByTagName("script")[0];
  432. var b = document.createElement("script");
  433. b.type = "text/javascript";b.async = true;
  434. b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js";
  435. s.parentNode.insertBefore(b, s);})(window.lintrk);
  436. </script>
  437.  
  438.  
  439.  
  440. <!-- Sprouts -->
  441. <script type="text/Javascript"
  442. src="https://pxl.sprouts.ai/latest/pixelV3.js?id=964fbfad4d60492add6a488047a2e68e"
  443. async></script>
  444.  
  445.  
  446. <!-- Tracking all button clicks -->
  447. <script>
  448.    document.querySelectorAll('button').forEach(button => {
  449.        button.addEventListener('click', function() {
  450.            posthog.capture('button_clicked', {
  451.                button_text: this.textContent,
  452.                url: window.location.href
  453.            });
  454.        });
  455.    });
  456. </script>
  457. <script type="application/ld+json">
  458. {
  459.  "@context": "https://schema.org",
  460.  "@type": "Article",
  461.  "mainEntityOfPage": {
  462.    "@type": "WebPage",
  463.    "@id": "https://www.alltius.ai/glossary/customer-service-chatbots"
  464.  },
  465.  "headline": "Top 10 Customer Service Chatbots in 2024",
  466.  "description": "In this guide, we’ll deep dive into the entire buying journey for customer service chatbots, understand how to compare different AI customer support chatbots and more.",
  467.  "image": "https://cdn.prod.website-files.com/634e9d5d7cb8f7fc56b28199/67f47befca008b928d717716_6608a1dba9a1ca9e3dd0a04a_Screenshot%25202024-03-30%2520at%25204.19.50%25E2%2580%25AFPM.png",  
  468.  "author": {
  469.    "@type": "Organization",
  470.    "name": "Dhanashree B",
  471.    "url": "https://www.alltius.ai/team/dhanashree-b"
  472.  },  
  473.  "publisher": {
  474.    "@type": "Organization",
  475.    "name": "Alltius",
  476.    "logo": {
  477.      "@type": "ImageObject",
  478.      "url": "https://assets-global.website-files.com/634e9d5d7cb8f75cf4b28166/64d3781e337c540557333a5d_Alltius_Navbar%20Logo_Large_For%20White%20BG-p-500.png"
  479.    }
  480.  },
  481.  "datePublished": "Apr 07, 2025",
  482.  "dateModified": "Apr 07, 2025"
  483. }
  484.  
  485.  
  486. </script>
  487.  
  489.  
  490. </body></html>

Home · About · News · Docs · Terms

 
Copyright © 2002-9 Sam Ruby, Mark Pilgrim, Joseph Walton, and Phil Ringnalda