This is a valid RSS feed.
This feed is valid, but interoperability with the widest range of feed readers could be improved by implementing the following recommendations.
line 40, column 0: (5 occurrences) [help]
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" dat ...
line 40, column 0: (5 occurrences) [help]
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" dat ...
line 40, column 0: (5 occurrences) [help]
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" dat ...
line 41, column 0: (15 occurrences) [help]
<section class="elementor-section elementor-top-section elementor-elem ...
line 41, column 0: (15 occurrences) [help]
<section class="elementor-section elementor-top-section elementor-elem ...
line 45, column 0: (5 occurrences) [help]
<div class="elementor-element elementor-element-9a57001 elementor-widg ...
line 48, column 0: (4 occurrences) [help]
<html lang="en">
line 49, column 0: (4 occurrences) [help]
<head>
line 50, column 0: (17 occurrences) [help]
<meta charset="utf-8" />
line 51, column 0: (4 occurrences) [help]
<title>Veolia – Managed Services for Jira: From Chaos to Continuous Flow</ ...
line 62, column 0: (4 occurrences) [help]
<style>
line 115, column 0: (4 occurrences) [help]
<body>
line 266, column 0: (83 occurrences) [help]
<a href="/contact" style="display:inline-block;background:#fff;color:#25 ...
line 278, column 5: (14 occurrences) [help]
]]></content:encoded>
^
line 377, column 0: (3 occurrences) [help]
<main class="wrap">
<div class="media" aria-label="Illustrative screenshots (replace wit ...
line 427, column 0: (19 occurrences) [help]
<div class="thumb"><img decoding="async" src="kb-screenshot.png" a ...
line 1020, column 0: (9 occurrences) [help]
line 1601, column 0: (6 occurrences) [help]
<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
xmlns:content="http://purl.org/rss/1.0/modules/content/"
xmlns:wfw="http://wellformedweb.org/CommentAPI/"
xmlns:dc="http://purl.org/dc/elements/1.1/"
xmlns:atom="http://www.w3.org/2005/Atom"
xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
>
<channel>
<title>Atlassway The light to your way !</title>
<atom:link href="http://www.atlassway.com/feed/" rel="self" type="application/rss+xml" />
<link>http://www.atlassway.com</link>
<description></description>
<lastBuildDate>Tue, 21 Oct 2025 16:04:06 +0000</lastBuildDate>
<language>en-US</language>
<sy:updatePeriod>
hourly </sy:updatePeriod>
<sy:updateFrequency>
1 </sy:updateFrequency>
<generator>https://wordpress.org/?v=6.8.3</generator>
<image>
<url>http://www.atlassway.com/wp-content/uploads/2023/12/cropped-logo-2-32x32.png</url>
<title>Atlassway The light to your way !</title>
<link>http://www.atlassway.com</link>
<width>32</width>
<height>32</height>
</image>
<item>
<title>Veolia</title>
<link>http://www.atlassway.com/veolia/</link>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Sun, 12 Oct 2025 22:31:35 +0000</pubDate>
<category><![CDATA[Customers stories]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=4193</guid>
<description><![CDATA[Veolia – Managed Services for Jira: From Chaos to Continuous Flow Veolia – Managed Services for Jira: From Chaos to Continuous Flow 800+ Users 30+ Teams Scrum & Kanban Continuous Improvement When Veolia’s software division expanded Jira Software to more than 800 collaborators, the platform became central to their software delivery — but also highly […]]]></description>
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" data-elementor-id="4193" class="elementor elementor-4193" data-elementor-post-type="post">
<section class="elementor-section elementor-top-section elementor-element elementor-element-7f889fd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7f889fd" data-element_type="section">
<div class="elementor-container elementor-column-gap-default">
<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b19e241" data-id="b19e241" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-9a57001 elementor-widget elementor-widget-html" data-id="9a57001" data-element_type="widget" data-widget_type="html.default">
<div class="elementor-widget-container">
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8" />
<title>Veolia – Managed Services for Jira: From Chaos to Continuous Flow</title>
<meta name="description" content="How Managed Services for Jira helped Veolia unify 800+ users, standardize Scrum workflows, optimize costs, and achieve 30% faster delivery through governance, reporting, and continuous improvement." />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<!-- Open Graph -->
<meta property="og:title" content="Veolia – Managed Services for Jira" />
<meta property="og:description" content="From fragmented teams to a unified Agile engine — 800+ users, standardized workflows, and 30% faster delivery." />
<meta property="og:type" content="article" />
<meta property="og:image" content="https://yourdomain.com/path/to/veolia-og.jpg" />
<meta property="og:url" content="https://yourdomain.com/blog/veolia-managed-services-for-jira" />
<style>
body{
margin:0;
font-family:ui-sans-serif, system-ui, -apple-system, Segoe UI, Roboto, Helvetica, Arial;
color:#0f172a;
background:#f9fafb;
line-height:1.6;
}
a{color:#2563eb;text-decoration:none}
.container{max-width:1100px;margin:auto;padding:0 20px}
h1,h2,h3{line-height:1.25}
h1{font-size:clamp(28px,4vw,44px)}
h2{font-size:clamp(22px,3vw,30px);margin-top:0}
section{padding:40px 0}
.panel{
background:#fff;
border:1px solid #e5e7eb;
border-radius:16px;
padding:28px;
margin-bottom:24px;
box-shadow:0 4px 20px rgba(0,0,0,0.03);
}
.badge{background:#eff6ff;color:#1e3a8a;border:1px solid #bfdbfe;padding:4px 8px;border-radius:8px;font-size:.85rem;margin-right:6px}
.metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}
.metric{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:16px;text-align:center}
.metric .value{font-size:1.8rem;font-weight:700;color:#2563eb}
.cta{
background:linear-gradient(135deg,#2563eb,#06b6d4);
color:#fff;
border-radius:14px;
padding:24px;
text-align:center;
}
/* Workflow styling */
.scrum-flow-simple{
font-family:inherit;
color:#0f172a;
background:#ffffff;
border:1px solid #e6eaf3;
border-radius:16px;
padding:24px;
}
.scrum-flow-simple p.lead{margin:0 0 16px;color:#5b647a}
.sf-track{height:4px;background:#e6eaf3;border-radius:999px;margin:16px 0 0}
.sf-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-top:-12px}
.sf-node{background:#fff;border:1px solid #e6eaf3;border-radius:12px;padding:14px;box-shadow:0 6px 18px rgba(10,20,60,.04)}
.sf-node h3{font-size:1rem;margin:0 0 8px;color:#1e293b}
.sf-meta{font-size:.92rem;color:#334155;display:grid;gap:6px}
.sf-badges{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.sf-badge{background:#f1f5ff;border:1px solid #e1e7ff;color:#2b3a67;padding:4px 8px;border-radius:999px;font-size:.82rem}
.sf-note{margin-top:14px;font-size:.92rem;color:#475569}
</style>
</head>
<body>
<section class="container">
<h1>Veolia – Managed Services for Jira: From Chaos to Continuous Flow</h1>
<p><span class="badge">800+ Users</span> <span class="badge">30+ Teams</span> <span class="badge">Scrum & Kanban</span> <span class="badge">Continuous Improvement</span></p>
<p>When Veolia’s software division expanded Jira Software to more than <strong>800 collaborators</strong>, the platform became central to their software delivery — but also highly fragmented. Different development teams used different approaches: some worked with <strong>Scrum</strong>, others with <strong>Kanban</strong>, each project manager configuring their own workflows, boards, and plugins. Testing was managed through both <strong>Zephyr</strong> and <strong>Xray</strong> at the same time, while <strong>EazyBI</strong> and <strong>Custom Charts</strong> were used separately for reporting. Some project managers even maintained separate projects for development and testing that could have been unified. </p>
<p>This uncontrolled growth led to rising <strong>licensing costs</strong>, duplicated tools, inconsistent reporting, and a Jira instance that was difficult to maintain. Many developers were not using Jira efficiently, and the platform no longer reflected best practices or a clear Agile methodology. </p>
</section>
<section class="container panel">
<h2>Our Approach</h2>
<p>We began with a full ecosystem audit, identifying workflow inconsistencies, plugin overlaps, and training needs. Then we designed a sustainable managed service model around four pillars:</p>
<ul>
<li><strong>Standardized Workflows:</strong> Defined clear Scrum and Kanban templates for over 30 teams.</li>
<li><strong>Tool Benchmarking:</strong> Analyzed all plugins, selected the right set, and reduced redundant costs.</li>
<li><strong>Reporting Alignment:</strong> Unified dashboards for Scrum (velocity, burndown) and Kanban (throughput, cycle time).</li>
<li><strong>Continuous Enablement:</strong> Ongoing user training, SLA-based support, and a shared knowledge hub with Atlassian updates.</li>
</ul>
</section>
<section class="container">
<div class="scrum-flow-simple">
<h2>Unified Agile Workflow (Scrum)</h2>
<p class="lead">A clear, standard flow for all teams — simple, measurable, and aligned with Agile best practices.</p>
<div class="sf-track"></div>
<div class="sf-grid">
<div class="sf-node">
<h3>Product Backlog</h3>
<div class="sf-meta">
<div><strong>Purpose:</strong> Capture and prioritize user stories</div>
<div><strong>Ready when:</strong> Clear value and acceptance criteria</div>
</div>
<div class="sf-badges">
<span class="sf-badge">User Stories</span>
<span class="sf-badge">Acceptance Criteria</span>
<span class="sf-badge">Prioritized</span>
</div>
</div>
<div class="sf-node">
<h3>Selected for Sprint</h3>
<div class="sf-meta">
<div><strong>Purpose:</strong> Define sprint scope</div>
<div><strong>Ready when:</strong> Sized & estimated, DoR met</div>
</div>
<div class="sf-badges">
<span class="sf-badge">DoR</span>
<span class="sf-badge">Estimated</span>
<span class="sf-badge">No blockers</span>
</div>
</div>
<div class="sf-node">
<h3>In Progress</h3>
<div class="sf-meta">
<div><strong>Purpose:</strong> Development work</div>
<div><strong>Exit when:</strong> Dev complete, unit tests pass</div>
</div>
<div class="sf-badges">
<span class="sf-badge">Unit Tests</span>
<span class="sf-badge">Code Branch</span>
<span class="sf-badge">Review Ready</span>
</div>
</div>
<div class="sf-node">
<h3>Code Review</h3>
<div class="sf-meta">
<div><strong>Purpose:</strong> Peer review & quality checks</div>
<div><strong>Exit when:</strong> Reviewed & CI pipeline green</div>
</div>
<div class="sf-badges">
<span class="sf-badge">Peer Review</span>
<span class="sf-badge">Static Checks</span>
<span class="sf-badge">CI Build</span>
</div>
</div>
<div class="sf-node">
<h3>QA / Test</h3>
<div class="sf-meta">
<div><strong>Purpose:</strong> Validate functionality</div>
<div><strong>Exit when:</strong> No critical defects</div>
</div>
<div class="sf-badges">
<span class="sf-badge">Regression</span>
<span class="sf-badge">Defect Fixes</span>
<span class="sf-badge">Test Report</span>
</div>
</div>
<div class="sf-node">
<h3>UAT → Done</h3>
<div class="sf-meta">
<div><strong>Purpose:</strong> Business validation & release</div>
<div><strong>Exit when:</strong> UAT signed off & deployed</div>
</div>
<div class="sf-badges">
<span class="sf-badge">Sign-off</span>
<span class="sf-badge">Release Notes</span>
<span class="sf-badge">Post-Release Retro</span>
</div>
</div>
</div>
<p class="sf-note"><strong>Key Practices:</strong> Definition of Ready (DoR), peer reviews, regression testing, UAT sign-off, and standard metrics like velocity and burndown for all teams.</p>
</div>
</section>
<section class="container panel">
<h2>Continuous Training & Support</h2>
<p>We established a <strong>dedicated Jira Support Project</strong> open to all users, with SLA-based prioritization for every request. In parallel, we introduced:</p>
<ul>
<li><strong>Monthly training sessions</strong> for new joiners and advanced users.</li>
<li>A shared <strong>Google knowledge hub</strong> updated with Atlassian’s latest features and best practices.</li>
<li>Feedback loops through forms and Q&A sessions to constantly improve content.</li>
</ul>
<p>This ongoing enablement keeps Veolia’s teams informed, confident, and aligned with Atlassian’s continuous evolution.</p>
</section>
<section class="container panel">
<h2>Results & Impact</h2>
<div class="metrics">
<div class="metric">
<div class="value">+30%</div>
<div>Faster delivery</div>
</div>
<div class="metric">
<div class="value">↓ Costs</div>
<div>Optimized licenses & plugins</div>
</div>
<div class="metric">
<div class="value">100%</div>
<div>Teams aligned to one workflow</div>
</div>
<div class="metric">
<div class="value">24/7</div>
<div>Proactive managed support</div>
</div>
</div>
<p style="margin-top:16px;"><em>“Our teams now follow the same process and metrics. Jira finally supports our delivery instead of slowing it down.”</em> — <strong>Head of Software Delivery, Veolia</strong></p>
</section>
<section class="container cta">
<h2>Need Managed Services for Jira?</h2>
<p>We help organizations like Veolia keep Jira clean, governed, and continuously improving — so your teams can focus on delivering value.</p>
<a href="/contact" style="display:inline-block;background:#fff;color:#2563eb;padding:10px 18px;border-radius:8px;font-weight:600;margin-top:8px;">Book a Free Consultation</a>
</section>
</body>
</html>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
]]></content:encoded>
</item>
<item>
<title>Jira service management brio</title>
<link>http://www.atlassway.com/jira-service-management-brio/</link>
<comments>http://www.atlassway.com/jira-service-management-brio/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Sun, 12 Oct 2025 13:32:32 +0000</pubDate>
<category><![CDATA[Customers stories]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=4186</guid>
<description><![CDATA[Case Study — Brio Management: Enterprise Service Management with Jira Service Management | Atlassway Home · Case Studies Brio Management — Enterprise Service Management with Jira Service Management From emails and scattered tools to a unified, automated service ecosystem — powered by JSM, Confluence, Microsoft Teams, SLAs, and a smart chatbot. Overview Brio Management is […]]]></description>
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" data-elementor-id="4186" class="elementor elementor-4186" data-elementor-post-type="post">
<section class="elementor-section elementor-top-section elementor-element elementor-element-be14854 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="be14854" data-element_type="section">
<div class="elementor-container elementor-column-gap-default">
<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5dcf506" data-id="5dcf506" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-2cc1dcc elementor-widget elementor-widget-html" data-id="2cc1dcc" data-element_type="widget" data-widget_type="html.default">
<div class="elementor-widget-container">
<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Case Study — Brio Management: Enterprise Service Management with Jira Service Management | Atlassway</title>
<meta name="description" content="How Atlassway built an Enterprise Service Management ecosystem for Brio Management using Jira Service Management, Confluence, Microsoft Teams, SLAs, automation, and a chatbot agent.">
<style>
:root{--ink:#0f172a;--muted:#475569;--line:#e7ecff;--brand:#1E66FF;}
*{box-sizing:border-box}
body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;color:var(--ink);background:#fff}
a{color:var(--brand);text-decoration:none}
.wrap{max-width:1100px;margin:0 auto;padding:0 20px}
/* HERO */
.hero{color:#fff;background:linear-gradient(90deg,#0B4CF5,#0E62FF),url('brio-hero.jpg') center/cover no-repeat}
.hero .in{padding:76px 0}
.crumbs{font-size:13px;color:#cbd5e1;margin-bottom:8px}
.crumbs a{color:#dbe7ff}
h1{margin:0 0 10px;font-size:40px;line-height:1.12}
.lead{opacity:.95;margin:0;font-size:18px}
/* LAYOUT */
main{padding:28px 0 40px}
.grid{display:grid;grid-template-columns:2fr 1fr;gap:24px}
@media (max-width:1000px){.grid{grid-template-columns:1fr}}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 16px 40px rgba(13,30,80,.08);padding:18px}
h2{margin:0 0 10px}
h3{margin:0 0 8px}
p.muted, .muted{color:#64748b}
ul{margin:8px 0 0 18px}
ol{margin:8px 0 0 18px}
/* STATS */
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
@media (max-width:820px){.stats{grid-template-columns:1fr 1fr}}
.stat{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 10px 24px rgba(13,30,80,.06);padding:14px;text-align:center}
.stat h3{margin:0;font-size:26px}
.stat small{color:#64748b}
/* TABLE-LIKE HIGHLIGHTS */
.hl{width:100%;border-collapse:separate;border-spacing:0}
.hl td{border:1px solid var(--line);padding:12px;vertical-align:top}
.hl tr:first-child td:first-child{border-top-left-radius:10px}
.hl tr:first-child td:last-child{border-top-right-radius:10px}
.hl tr:last-child td:first-child{border-bottom-left-radius:10px}
.hl tr:last-child td:last-child{border-bottom-right-radius:10px}
/* QUOTE */
.quote{background:linear-gradient(180deg,#f7faff,#fff);border:1px solid var(--line);border-radius:14px;box-shadow:0 10px 24px rgba(13,30,80,.06);padding:18px}
.who{color:#64748b;margin-top:6px}
/* MEDIA PREVIEWS */
.media{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
@media (max-width:900px){.media{grid-template-columns:1fr 1fr}}
@media (max-width:600px){.media{grid-template-columns:1fr}}
.thumb{border:1px solid var(--line);border-radius:12px;overflow:hidden;box-shadow:0 10px 24px rgba(13,30,80,.06)}
.thumb img{display:block;width:100%;height:auto}
/* CTA */
.cta{background:linear-gradient(90deg,#eff4ff,#f9fbff);border-top:1px solid var(--line)}
.btn{display:inline-block;padding:10px 14px;border-radius:10px;border:1px solid var(--line);background:#fff}
.btn.blue{background:var(--brand);border-color:var(--brand);color:#fff}
footer{padding:22px 0;text-align:center;border-top:1px solid var(--line);background:#fbfdff}
</style>
</head>
<body>
<header class="hero">
<div class="wrap in">
<div class="crumbs"><a href="/">Home</a> · <a href="/case-studies">Case Studies</a></div>
<h1>Brio Management — Enterprise Service Management with Jira Service Management</h1>
<p class="lead">From emails and scattered tools to a unified, automated service ecosystem — powered by JSM, Confluence, Microsoft Teams, SLAs, and a smart chatbot.</p>
</div>
</header>
<main class="wrap">
<div class="grid">
<article>
<div class="card">
<h2>Overview</h2>
<p><b>Brio Management</b> is a business consulting firm serving multiple internal teams and external clients. As the company scaled, service requests arrived via emails, chats, and disparate tools — making prioritization, accountability, and reporting difficult. Atlassway implemented <b>Jira Service Management</b> to create a unified <b>Enterprise Service Management (ESM)</b> platform with ITIL-aligned workflows, automation, and clear metrics.</p>
</div>
<div class="card">
<h2>Challenge</h2>
<ul>
<li>Requests scattered across email, chat, and shared inboxes</li>
<li>No standardized workflows, SLAs, or escalation rules</li>
<li>Limited visibility for managers on service quality and workloads</li>
<li>Knowledge fragmented; repeated questions to the IT & operations teams</li>
</ul>
</div>
<div class="card">
<h2>Solution — ESM & ITSM Built on JSM</h2>
<h3>Enterprise Service Management (ESM)</h3>
<p>We extended ITSM principles beyond IT — applying a service mindset to all departments with dedicated portals and catalogs:</p>
<ul>
<li><b>HR</b> — onboarding, offboarding, leave requests</li>
<li><b>Finance</b> — expense approvals, vendor onboarding</li>
<li><b>Facilities</b> — maintenance, room/equipment booking</li>
<li><b>Legal</b> — contract review requests</li>
<li><b>Operations & Marketing</b> — internal requests and project workflows</li>
</ul>
<h3>IT Service Management (ITSM)</h3>
<p>We designed ITIL-aligned processes and governance:</p>
<ul>
<li>Incident, Problem, Change, and Service Request management</li>
<li>Configuration & documentation aligned with Confluence</li>
<li>Strict role-based access & ownership</li>
</ul>
</div>
<div class="card">
<h2>Intelligent Automation & Collaboration</h2>
<ul>
<li><b>SLAs:</b> First Response Time & Time to Resolution, tracked for every service type</li>
<li><b>Escalation:</b> 3 levels with automated alerts to agents and managers on breach</li>
<li><b>Chatbot agent:</b> AI assistant in the portal that answers common questions from the <b>Confluence Knowledge Base</b>, creates tickets, and hands off to live agents when available</li>
<li><b>Microsoft Teams integration:</b> high-priority tickets posted to Teams channels for instant collaboration and faster resolution</li>
<li><b>CSAT add-on:</b> built-in satisfaction surveys on closed requests</li>
</ul>
<div class="media" aria-label="Illustrative screenshots (replace with real images if available)">
<div class="thumb"><img decoding="async" src="kb-screenshot.png" alt="Confluence knowledge base linked to JSM"></div>
<div class="thumb"><img decoding="async" src="teams-integration.png" alt="Microsoft Teams integration for high-priority tickets"></div>
<div class="thumb"><img decoding="async" src="chatbot-screenshot.png" alt="Chatbot agent assisting users and handing off to agents"></div>
</div>
</div>
<div class="card">
<h2>Implementation Highlights</h2>
<table class="hl">
<tr><td><b>Branded Portals</b></td><td>Unified portals for internal teams and customers with clear service catalogs</td></tr>
<tr><td><b>Strategic Workflows</b></td><td>Escalation on 3 levels; automated notifications on SLA breach</td></tr>
<tr><td><b>Knowledge Base</b></td><td>Confluence integration to reduce ticket volume through self-service</td></tr>
<tr><td><b>Automation</b></td><td>Smart rules for assignment, priority, and manager alerts</td></tr>
<tr><td><b>Chatbot</b></td><td>AI assistant for instant answers, ticket creation, and live agent handover</td></tr>
<tr><td><b>Teams Integration</b></td><td>High-priority tickets posted directly to Microsoft Teams channels</td></tr>
<tr><td><b>Dashboards</b></td><td>Monthly and quarterly KPI views: SLA, response time, satisfaction trends</td></tr>
</table>
</div>
<div class="card">
<h2>Results</h2>
<div class="stats">
<div class="stat"><h3>50%↓</h3><small>Avg. response & resolution time</small></div>
<div class="stat"><h3>95%+</h3><small>SLA compliance</small></div>
<div class="stat"><h3>35%↓</h3><small>New tickets (KB + chatbot)</small></div>
<div class="stat"><h3>100%</h3><small>Service visibility & ownership</small></div>
<div class="stat"><h3>3</h3><small>Escalation levels automated</small></div>
<div class="stat"><h3>24/7</h3><small>Portal + chatbot coverage</small></div>
</div>
</div>
<div class="card quote">
<b>“Atlassway turned our support chaos into a connected service experience. Everything is traceable, automated, and transparent — and our teams finally collaborate efficiently.”</b>
<div class="who">IT & Operations Manager, Brio Management</div>
</div>
</article>
<aside>
<div class="card">
<h3>At a Glance</h3>
<ul>
<li><b>Client:</b> Brio Management</li>
<li><b>Focus:</b> ESM (HR, Finance, Facilities, Legal) + ITSM</li>
<li><b>Platform:</b> Jira Service Management + Confluence + Microsoft Teams</li>
<li><b>Key Capabilities:</b> SLAs, escalations, chatbot, automation, CSAT, dashboards</li>
</ul>
</div>
<div class="card">
<h3>Services Provided</h3>
<ul>
<li>Discovery & Service Catalog Design</li>
<li>JSM Implementation & Automation</li>
<li>ITIL-aligned Workflows & Governance</li>
<li>Confluence Knowledge Base</li>
<li>Microsoft Teams Integration</li>
<li>Training, KPIs & Reporting</li>
</ul>
</div>
<div class="card">
<h3>Need similar results?</h3>
<p class="muted">We’ll review your processes and deliver a clear action plan.</p>
<p><a class="btn blue" href="#">Request a Consultation</a></p>
<p><a class="btn" href="#">Contact Us</a></p>
</div>
</aside>
</div>
</main>
<section class="cta">
<div class="wrap" style="text-align:center;padding:28px 0">
<h2>Build your service experience — the Atlassway.</h2>
<p class="muted">From ESM strategy to JSM implementation, we bring clarity, governance, and automation.</p>
<a class="btn blue" href="#">Request a Consultation</a>
<a class="btn" href="#">Contact Us</a>
</div>
</section>
<footer>
<div class="wrap">© Atlassway — The light to your way.</div>
</footer>
</body>
</html>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/jira-service-management-brio/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
<item>
<title>Kwalee</title>
<link>http://www.atlassway.com/kwalee/</link>
<comments>http://www.atlassway.com/kwalee/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Sun, 12 Oct 2025 12:29:51 +0000</pubDate>
<category><![CDATA[Customers stories]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=4180</guid>
<description><![CDATA[Case Study — Kwalee: Jira Cloud Governance & Security | Atlassway Home · Case Studies Kwalee — Jira Cloud Governance & Security Optimization Enterprise audit & governance for 244 projects and 456 users. From chaos to clarity: standards, security, and measurable savings. Overview Kwalee, a leading mobile gaming company, engaged Atlassway via Upwork to assess […]]]></description>
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" data-elementor-id="4180" class="elementor elementor-4180" data-elementor-post-type="post">
<section class="elementor-section elementor-top-section elementor-element elementor-element-79cde30 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="79cde30" data-element_type="section">
<div class="elementor-container elementor-column-gap-default">
<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c36f13" data-id="3c36f13" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-9657742 elementor-widget elementor-widget-html" data-id="9657742" data-element_type="widget" data-widget_type="html.default">
<div class="elementor-widget-container">
<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Case Study — Kwalee: Jira Cloud Governance & Security | Atlassway</title>
<meta name="description" content="How Atlassway audited and governed Kwalee's Jira Cloud (244 projects, 456 users), reduced costs, improved performance and security, and earned a 5-star Upwork review.">
<style>
:root{--ink:#0f172a;--muted:#475569;--line:#e7ecff;--brand:#1E66FF;--accent:#22A079;}
*{box-sizing:border-box} body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;color:var(--ink);background:#fff}
a{color:var(--brand);text-decoration:none}
.wrap{max-width:1100px;margin:0 auto;padding:0 20px}
/* HERO */
.hero{position:relative;color:#fff;background:linear-gradient(90deg,#0B4CF5,#0E62FF)}
.hero .in{padding:74px 0}
.crumbs{font-size:13px;color:#cbd5e1;margin-bottom:8px}
.crumbs a{color:#dbe7ff}
h1{margin:0 0 10px;font-size:40px;line-height:1.12}
.lead{opacity:.95;margin:0;font-size:18px}
/* LAYOUT */
main{padding:28px 0 40px}
.grid{display:grid;grid-template-columns:2fr 1fr;gap:24px}
@media (max-width:1000px){.grid{grid-template-columns:1fr}}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 16px 40px rgba(13,30,80,.08);padding:18px}
h2{margin:0 0 10px} h3{margin:0 0 8px}
ul{margin:8px 0 0 18px}
/* STATS */
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
@media (max-width:820px){.stats{grid-template-columns:1fr 1fr}}
.stat{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 10px 24px rgba(13,30,80,.06);padding:14px;text-align:center}
.stat h3{margin:0;font-size:26px}
.stat small{color:#64748b}
/* QUOTE & REVIEW */
.quote{background:linear-gradient(180deg,#f7faff,#fff);border:1px solid var(--line);border-radius:14px;box-shadow:0 10px 24px rgba(13,30,80,.06);padding:18px}
.who{color:#64748b;margin-top:6px}
.review{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:center}
@media (max-width:900px){.review{grid-template-columns:1fr}}
.shot{border:1px solid var(--line);border-radius:12px;box-shadow:0 10px 24px rgba(13,30,80,.06);overflow:hidden;text-align:center}
.shot img{max-width:100%;display:block}
.shot small{display:block;padding:8px;color:#64748b}
.badge{display:inline-block;background:#fff;border:1px solid var(--line);border-radius:999px;padding:6px 10px;font-size:12px;margin-top:8px}
.badge.upwork{border-color:#bfe8d7;color:#0b7e46}
/* CTA */
.cta{background:linear-gradient(90deg,#eff4ff,#f9fbff);border-top:1px solid var(--line)}
.btn{display:inline-block;padding:10px 14px;border-radius:10px;border:1px solid var(--line);background:#fff}
.btn.blue{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.green{background:var(--accent);border-color:var(--accent);color:#fff}
footer{padding:22px 0;text-align:center;border-top:1px solid var(--line);background:#fbfdff}
</style>
</head>
<body>
<header class="hero">
<div class="wrap in">
<div class="crumbs"><a href="/">Home</a> · <a href="/case-studies">Case Studies</a></div>
<h1>Kwalee — Jira Cloud Governance & Security Optimization</h1>
<p class="lead">Enterprise audit & governance for <b>244 projects</b> and <b>456 users</b>. From chaos to clarity: standards, security, and measurable savings.</p>
</div>
</header>
<main class="wrap">
<div class="grid">
<article>
<div class="card">
<h2>Overview</h2>
<p><b>Kwalee</b>, a leading mobile gaming company, engaged <b>Atlassway via Upwork</b> to assess and stabilize its Jira Cloud ecosystem. The instance contained 240+ projects, multiple external partners, and more than ten Jira administrators — with fragmented governance and rising storage and license costs.</p>
</div>
<div class="card">
<h2>Challenges</h2>
<ul>
<li>Uncontrolled growth: 240+ projects, 150+ team‑managed projects</li>
<li>Excessive administrators and overlapping global permissions</li>
<li>External partners could access (or impact) unrelated projects</li>
<li>No standards for workflows, issue types, or permission schemes</li>
<li>Storage nearing limits; Premium plan considered (2× cost)</li>
<li>Performance degradation and weak change control</li>
</ul>
</div>
<div class="card">
<h2>Our Approach</h2>
<ol>
<li><b>Full audit</b> of global & project permissions, roles, and schemes</li>
<li><b>Governance model</b>: 7 categories (mobile dev, publishing, QA, legal, etc.)</li>
<li><b>Admin hardening</b>: reduced Jira admins from 10 → 2 (primary + backup); tightened global permissions (create projects, bulk changes, etc.)</li>
<li><b>Migrations</b>: 150+ team‑managed → company‑managed projects</li>
<li><b>Standardization</b>: workflows, issue types, permissions, roles (PO, SM, QA, Dev, Account Manager)</li>
<li><b>Storage optimization</b>: heavy attachments moved to linked Confluence spaces</li>
<li><b>License optimization</b>: right‑sized Jira Software/JSM usage; removed unused schemes/users</li>
</ol>
</div>
<div class="card">
<h2>Results</h2>
<div class="stats">
<div class="stat"><h3>30%↓</h3><small>Overall Jira cost (no need for Premium)</small></div>
<div class="stat"><h3>40%↓</h3><small>Storage usage after clean‑up</small></div>
<div class="stat"><h3>25%↑</h3><small>Performance & admin efficiency</small></div>
<div class="stat"><h3>2 admins</h3><small>From 10 → 2 with clear roles</small></div>
<div class="stat"><h3>150+</h3><small>Team→Company managed migrations</small></div>
<div class="stat"><h3>7</h3><small>Governance categories in place</small></div>
</div>
</div>
<div class="card">
<h2>Verified Review (Upwork)</h2>
<div class="review">
<div>
<blockquote class="quote">
<b>“Karim is delivering good work on this Jira project and the team and I enjoy working with him. Communication is top‑notch and skills very strong. Karim played a significant part in setting our Jira strategy with advice and best practices.”</b>
<div class="who">— John, Kwalee via Upwork · <img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2b50.png" alt="⭐" class="wp-smiley" style="height: 1em; max-height: 1em;" /><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2b50.png" alt="⭐" class="wp-smiley" style="height: 1em; max-height: 1em;" /><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2b50.png" alt="⭐" class="wp-smiley" style="height: 1em; max-height: 1em;" /><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2b50.png" alt="⭐" class="wp-smiley" style="height: 1em; max-height: 1em;" /><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2b50.png" alt="⭐" class="wp-smiley" style="height: 1em; max-height: 1em;" /></div>
</blockquote>
<span class="badge upwork">Verified on Upwork</span>
</div>
<div class="shot">
<!-- Replace the image below with your actual Upwork screenshot -->
<img decoding="async" src="upwork-review-kwalee.png" alt="Upwork 5-star review screenshot for Atlassway">
<small>Upload your real review screenshot as <code>upwork-review-kwalee.png</code>.</small>
</div>
</div>
</div>
<div class="card">
<h2>At a Glance</h2>
<ul>
<li><b>Client:</b> Kwalee</li>
<li><b>Industry:</b> Gaming / Mobile Apps</li>
<li><b>Users:</b> 456 · <b>Projects:</b> 244</li>
<li><b>Scope:</b> Governance, Security, Performance, License & Storage Optimization</li>
<li><b>Platform:</b> Jira Cloud (+ Confluence)</li>
</ul>
</div>
</article>
<aside>
<div class="card">
<h3>Services Provided</h3>
<ul>
<li>Discovery & Audit</li>
<li>Governance framework & role design</li>
<li>Project standardization & migrations</li>
<li>Security hardening & access separation</li>
<li>Storage & license optimization</li>
<li>Documentation & enablement</li>
</ul>
</div>
<div class="card">
<h3>Need similar results?</h3>
<p class="muted">We’ll review your instance and share a clear action plan.</p>
<p><a class="btn blue" href="#">Request an Audit</a></p>
<p><a class="btn" href="#">Contact Us</a></p>
</div>
</aside>
</div>
</main>
<section class="cta">
<div class="wrap" style="text-align:center;padding:28px 0">
<h2>Tame Jira complexity — the Atlassway.</h2>
<p class="muted">From audit to governance and optimization, we make Jira work for your teams.</p>
<a class="btn blue" href="#">Request an Audit</a>
<a class="btn" href="#">Contact Us</a>
</div>
</section>
<footer>
<div class="wrap">© Atlassway — The light to your way.</div>
</footer>
</body>
</html>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/kwalee/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
<item>
<title>CA groupe</title>
<link>http://www.atlassway.com/elementor-4165/</link>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Sun, 12 Oct 2025 11:13:12 +0000</pubDate>
<category><![CDATA[Customers stories]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=4165</guid>
<description><![CDATA[Case Study — Crédit Agricole: Jira Server → Cloud Migration & Governance | Atlassway Home · Case Studies Financial Services Crédit Agricole — Jira Server → Cloud Migration & Governance From a complex, app-heavy Server setup to a lean, governed Jira Cloud — with Xray, EazyBI and Jira Align integrated for scale. Overview Crédit Agricole’s […]]]></description>
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" data-elementor-id="4165" class="elementor elementor-4165" data-elementor-post-type="post">
<section class="elementor-section elementor-top-section elementor-element elementor-element-a93fb96 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a93fb96" data-element_type="section">
<div class="elementor-container elementor-column-gap-default">
<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fae0fab" data-id="fae0fab" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-797bc34 elementor-widget elementor-widget-html" data-id="797bc34" data-element_type="widget" data-widget_type="html.default">
<div class="elementor-widget-container">
<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Case Study — Crédit Agricole: Jira Server → Cloud Migration & Governance | Atlassway</title>
<meta name="description" content="How Atlassway migrated Crédit Agricole from Jira Server to Jira Cloud, integrated Xray/EazyBI/Jira Align, reduced plugin costs, and established governance across 5,000 users.">
<style>
:root{
--ink:#0f172a; --muted:#475569; --brand:#1E66FF; --brand2:#0E62FF;
--bg:#f7faff; --card:#ffffff; --line:#e7ecff; --shadow:0 16px 40px rgba(13, 30, 80, .08);
}
*{box-sizing:border-box}
body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;color:var(--ink);background:#fff}
a{color:var(--brand);text-decoration:none}
.wrap{max-width:1100px;margin:0 auto;padding:0 20px}
/* HERO */
.hero{position:relative;color:#fff;background:linear-gradient(0deg, rgba(0,15,60,.6), rgba(0,15,60,.6)), url('credit-agricole-hero.jpg') center/cover no-repeat}
.hero .in{padding:82px 0}
h1{margin:0 0 12px;font-size:40px;line-height:1.12}
.lead{opacity:.95;margin:0 0 12px;font-size:18px}
.pill{display:inline-block;background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.35);color:#fff;padding:6px 10px;border-radius:999px;font-size:12px}
/* BREADCRUMB */
.crumbs{font-size:13px;color:#cbd5e1;margin-bottom:8px}
.crumbs a{color:#dbe7ff}
/* LAYOUT */
main{padding:28px 0 40px}
.grid{display:grid;grid-template-columns:2fr 1fr;gap:24px}
@media (max-width:1000px){.grid{grid-template-columns:1fr}}
/* CARDS */
.card{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);padding:18px}
h2{margin:0 0 10px}
h3{margin:0 0 8px}
.muted{color:#64748b}
ul{margin:8px 0 0 18px}
/* STATS */
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
@media (max-width:820px){.stats{grid-template-columns:1fr 1fr}}
.stat{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);padding:14px;text-align:center}
.stat h3{margin:0;font-size:28px}
.stat small{color:#64748b}
/* QUOTE */
.quote{background:linear-gradient(180deg,#f7faff,#fff);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);padding:18px}
.who{color:#64748b;margin-top:6px}
/* MALTE */
.malte{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:center}
@media (max-width:900px){.malte{grid-template-columns:1fr}}
.shot{border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);overflow:hidden;text-align:center}
.shot img{max-width:100%;display:block}
.shot small{display:block;padding:8px;color:#64748b}
/* CTA */
.cta{background:linear-gradient(90deg,#eff4ff,#f9fbff);border-top:1px solid var(--line)}
.btn{display:inline-block;padding:10px 14px;border-radius:10px;border:1px solid var(--line);background:#fff}
.btn.blue{background:var(--brand);border-color:var(--brand);color:#fff}
footer{padding:22px 0;text-align:center;border-top:1px solid var(--line);background:#fbfdff}
</style>
</head>
<body>
<header class="hero">
<div class="wrap in">
<div class="crumbs"><a href="/">Home</a> · <a href="/case-studies">Case Studies</a></div>
<span class="pill">Financial Services</span>
<h1>Crédit Agricole — Jira Server → Cloud Migration & Governance</h1>
<p class="lead">From a complex, app-heavy Server setup to a lean, governed Jira Cloud — with Xray, EazyBI and Jira Align integrated for scale.</p>
</div>
</header>
<main class="wrap">
<div class="grid">
<article>
<div class="card">
<h2>Overview</h2>
<p>Crédit Agricole’s technology teams engaged <b>Atlassway</b> to migrate their Jira Server to <b>Jira Cloud</b> for the CATS entity (sponsor: <i>Pascale</i>). The mission: deliver a risk-free migration, rationalize legacy apps, and reconnect <b>Jira Align</b> for portfolio visibility — all while reducing cost and improving maintainability.</p>
</div>
<div class="card">
<h2>Challenge</h2>
<ul>
<li>Legacy Server instance with numerous outdated plugins and redundant customizations</li>
<li>Rising licensing/maintenance costs and fragmented governance</li>
<li>Zero-downtime requirement and strict data integrity for a regulated environment</li>
<li>Cloud integration required for <b>Xray</b> (testing), <b>EazyBI</b> (reporting) and <b>Jira Align</b></li>
</ul>
</div>
<div class="card">
<h2>Approach</h2>
<ol>
<li><b>Audit & Health Check</b> — Assessed data model, workflows, app usage, dependencies</li>
<li><b>Co-planning with Atlassian</b> — Coordinated with the Atlassian Cloud Migration team to de‑risk steps</li>
<li><b>App Rationalization</b> — Replaced legacy plugins with native Cloud capabilities (Automation, validators, field properties, filter subscriptions)</li>
<li><b>Migration Execution</b> — Executed phased move with validation and fallbacks</li>
<li><b>Post‑Migration Checks</b> — Data integrity, performance, permissions and email/notifications</li>
<li><b>Jira Align Reconnection</b> — Restored synchronization for portfolio-level planning</li>
<li><b>Governance & Enablement</b> — Standards, roles, and documentation; trained admins (<i>Aram</i>, <i>Aline</i>)</li>
</ol>
</div>
<div class="card">
<h2>Results</h2>
<div class="stats">
<div class="stat"><h3>On time</h3><small>Zero disruption migration</small></div>
<div class="stat"><h3>Lower TCO</h3><small>Reduced plugin spend</small></div>
<div class="stat"><h3>Governed</h3><small>Standard workflows & roles</small></div>
</div>
</div>
<div class="card">
<h2>Conducted via Malte</h2>
<div class="malte">
<div>
<p>This engagement was conducted through <b>Malte</b>, Europe’s platform for verified experts. Atlassway was selected as the Atlassian specialist for Crédit Agricole, ensuring transparent contracting and quality standards. Following delivery, Atlassway received <b>5★ client reviews</b> on Malte for technical excellence and responsiveness.</p>
<blockquote class="quote">
<b>“Exceptional collaboration — professional, responsive, and highly competent in Jira Cloud migration.”</b>
<div class="who">Verified Malte Review</div>
</blockquote>
</div>
<div class="shot">
<img decoding="async" src="malte-review.png" alt="Verified 5-star Malte review for Atlassway">
<small>Verified ★★★★★ Review on Malte (replace with your screenshot)</small>
</div>
</div>
</div>
<div class="card">
<h2>Next: Syfinco (Crédit Agricole Group)</h2>
<p>Following the success at CATS, Atlassway was recommended for a second mission with <b>Syfinco</b> (sponsor: <i>Bérénice Plenchen</i>): migration of Jira Software for <b>~5,000 users</b> and <b>850 projects</b>, collaboration with <b>CAGIP</b> on <b>Atlassian Guard</b> for LDAP sync, and establishment of organization‑wide governance. We standardized workflows by project category, clarified roles, and improved operational control.</p>
</div>
<div class="card quote">
<b>“Atlassway turned a complex migration into a clean, governed Cloud setup — with documentation and training that made our teams autonomous.”</b>
<div class="who">Program Lead, Crédit Agricole (internal)</div>
</div>
</article>
<aside>
<div class="card">
<h3>At a glance</h3>
<ul>
<li><b>Client:</b> Crédit Agricole (CATS, Syfinco)</li>
<li><b>Industry:</b> Financial Services</li>
<li><b>Scope:</b> Server → Cloud Migration, Governance, Jira Align</li>
<li><b>Users:</b> 5,000 (Syfinco)</li>
<li><b>Projects:</b> 850 (Syfinco)</li>
</ul>
</div>
<div class="card">
<h3>Stack</h3>
<ul>
<li>Jira Cloud (Software, Service Management)</li>
<li>Xray (Test Management)</li>
<li>EazyBI (Reporting)</li>
<li>Jira Align</li>
<li>Atlassian Guard (LDAP / identity)</li>
</ul>
</div>
<div class="card">
<h3>Services</h3>
<ul>
<li>Discovery & Audit</li>
<li>Cloud Migration</li>
<li>App Rationalization</li>
<li>Governance</li>
<li>Training & Documentation</li>
</ul>
</div>
<div class="card">
<h3>Downloads</h3>
<ul>
<li><a href="#">PDF one‑pager (coming soon)</a></li>
<li><a href="#">Slide deck (coming soon)</a></li>
</ul>
</div>
</aside>
</div>
</main>
<section class="cta">
<div class="wrap" style="text-align:center;padding:28px 0">
<h2>Planning a Jira Cloud migration?</h2>
<p class="muted">Let’s design it the right way — audit, migration, governance, training.</p>
<a class="btn blue" href="#">Book a consultation</a>
<a class="btn" href="#">Contact us</a>
</div>
</section>
<footer>
<div class="wrap">© Atlassway — The light to your way.</div>
</footer>
</body>
</html>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
]]></content:encoded>
</item>
<item>
<title>Work Smarter, Not Harder: Save and Manage Custom Views in Deep Activity</title>
<link>http://www.atlassway.com/work-smarter-not-harder-save-and-manage-custom-views-in-deep-activity/</link>
<comments>http://www.atlassway.com/work-smarter-not-harder-save-and-manage-custom-views-in-deep-activity/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Thu, 07 Aug 2025 15:30:55 +0000</pubDate>
<category><![CDATA[Blog]]></category>
<category><![CDATA[Case Studies]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=3878</guid>
<description><![CDATA[Save, reuse, and manage custom views in Deep Activity! Apply filters, highlights, and layouts—then access them anytime for faster workflows. 📀 Save View Once you’ve customized your table and applied filters or highlights, you can save the view for later use: This makes it easy to return to personalized views without redoing your configuration. 📅 […]]]></description>
<content:encoded><![CDATA[
<p>Save, reuse, and manage custom views in Deep Activity! Apply filters, highlights, and layouts—then access them anytime for faster workflows.</p>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4c0.png" alt="📀" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Save View</h3>
<p>Once you’ve customized your table and applied filters or highlights, you can save the view for later use:</p>
<ul class="wp-block-list">
<li>Click on <strong>Select View > Save View</strong></li>
<li>In the Save View dialog, choose options:
<ul class="wp-block-list">
<li><strong>Save Current View</strong></li>
<li><strong>Include Highlights</strong> (optional)</li>
<li><strong>Define View Visibility:</strong>
<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f513.png" alt="🔓" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Public – Visible to all users</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f510.png" alt="🔐" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Private – Only visible to you</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f465.png" alt="👥" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Custom Access – Share with selected users or groups</li>
</ul>
</li>
<li><strong>Select Project</strong> if needed</li>
</ul>
</li>
<li>Click <strong>Save</strong></li>
</ul>
<p>This makes it easy to return to personalized views without redoing your configuration.</p>
<figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="1024" height="447" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-15-08-20-20250701-131053-1-1024x447.png" alt="" class="wp-image-3879" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-15-08-20-20250701-131053-1-1024x447.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-15-08-20-20250701-131053-1-300x131.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-15-08-20-20250701-131053-1-768x335.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-15-08-20-20250701-131053-1-1536x670.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-15-08-20-20250701-131053-1.png 1914w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<h3 class="wp-block-heading"><br><br><br><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4c5.png" alt="📅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Saved Views with Project Context</h3>
<p>When a view is saved and associated with a specific project, it automatically becomes available in the Global Saved Views list.</p>
<p>To enhance clarity and context:</p>
<ul class="wp-block-list">
<li>Each saved view displays the <strong>project key</strong> directly beneath its name.</li>
<li>This helps users quickly identify which project the view belongs to—ideal for managing multiple configurations.</li>
</ul>
<p>This design ensures intuitive navigation and reduces confusion with similarly named views.</p>
<h3 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/270f.png" alt="✏" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Edit a Saved View</h3>
<ul class="wp-block-list">
<li>Click the <strong>pencil icon</strong> next to the view name.</li>
<li>A popup appears showing the current name.</li>
<li>Edit the name and click <strong>Save</strong> to apply changes.</li>
</ul>
<h3 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/274c.png" alt="❌" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Delete a Saved View</h3>
<ul class="wp-block-list">
<li>Click the <strong>delete icon</strong> next to the view name.</li>
<li>Confirm deletion in the popup.</li>
<li>Click <strong>Delete</strong>.</li>
</ul>
<h3 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/274e.png" alt="❎" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Clear a Selected View</h3>
<ul class="wp-block-list">
<li>Click on a view to load it.</li>
<li>Then click <strong>View > Clear Current View</strong> to return to the default layout.</li>
</ul>
<h3 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f504.png" alt="🔄" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Update a Selected View</h3>
<ul class="wp-block-list">
<li>Click <strong>Update Current View</strong>.</li>
<li>A popup opens with the view name and settings.</li>
<li>Adjust highlights or visibility.</li>
<li>Click <strong>Update</strong> to save changes.</li>
</ul>
<h3 class="wp-block-heading"><br>Hide and Show Views</h3>
<p>Want to declutter your view list?</p>
<h4 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Hide a View</h4>
<ul class="wp-block-list">
<li>Click the <strong>eye icon</strong> <img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f441.png" alt="👁" class="wp-smiley" style="height: 1em; max-height: 1em;" /> next to any saved view (yours or shared).</li>
<li>The icon turns grey, hiding the view.</li>
</ul>
<h4 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f51d.png" alt="🔝" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Show or Hide All Hidden Views</h4>
<ul class="wp-block-list">
<li>Once at least one view is hidden, you’ll see a <strong>Hide Hidden Views</strong> button.</li>
<li>Click it to remove hidden views from the list.</li>
<li>To bring them back, click <strong>Show Hidden Views</strong>.</li>
</ul>
<h4 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f504.png" alt="🔄" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Re-show Individual Views</h4>
<ul class="wp-block-list">
<li>When “Show Hidden Views” is active, hidden views will appear with greyed-out eye icons.</li>
<li>Click the eye again to unhide.</li>
<li>The Hide/Show buttons disappear once all views are visible.</li>
</ul>
<p></p>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/work-smarter-not-harder-save-and-manage-custom-views-in-deep-activity/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
<item>
<title>Undo the Mistake: Restore Deleted Jira Work Instantly</title>
<link>http://www.atlassway.com/undo-the-mistake-restore-deleted-jira-work-instantly/</link>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Thu, 07 Aug 2025 14:39:00 +0000</pubDate>
<category><![CDATA[Blog]]></category>
<category><![CDATA[Case Studies]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=3874</guid>
<description><![CDATA[Deleted a Jira item by mistake? Restore, manage, or permanently delete it with full control using Deep Activity’s smart Restore Items feature Why Use Restore Items? This feature is your safety net for everyday Jira management: Key Capabilities 🔍 Powerful Search & Filters Quickly locate any deleted work item with filters for: 📌 Use “More […]]]></description>
<content:encoded><![CDATA[
<p class="has-text-align-center">Deleted a Jira item by mistake? Restore, manage, or permanently delete it with full control using Deep Activity’s smart Restore Items feature</p>
<p></p>
<h2 class="wp-block-heading">Why Use Restore Items?</h2>
<p>This feature is your safety net for everyday Jira management:</p>
<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f501.png" alt="🔁" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Effortlessly restore deleted work items, individually or in bulk</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9f9.png" alt="🧹" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Clean up permanently deleted items when you no longer need them</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f50d.png" alt="🔍" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Search, filter, and analyze deleted items with precision</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4e5.png" alt="📥" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Export data for compliance, auditing, or reporting</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9e0.png" alt="🧠" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Make smarter decisions with reports, visuals, and lifecycle tracking<br><br><br></li>
</ul>
<figure class="wp-block-image aligncenter size-large"><img decoding="async" width="1024" height="451" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-06-19-16-14-24-20250619-141745-2-1024x451.png" alt="" class="wp-image-3875" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-19-16-14-24-20250619-141745-2-1024x451.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-19-16-14-24-20250619-141745-2-300x132.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-19-16-14-24-20250619-141745-2-768x338.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-19-16-14-24-20250619-141745-2-1536x676.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-19-16-14-24-20250619-141745-2.png 1904w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<h2 class="wp-block-heading"> <br><br>Key Capabilities</h2>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f50d.png" alt="🔍" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Powerful Search & Filters</h3>
<p>Quickly locate any deleted work item with filters for:</p>
<ul class="wp-block-list">
<li><strong>Work item key, summary, assignee, project</strong></li>
<li><strong>Deleted by</strong>, <strong>restored by</strong>, or <strong>reporter</strong></li>
<li><strong>Work item type</strong> (Bug, Epic, Task…)</li>
<li><strong>Date/time range</strong></li>
</ul>
<p><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4cc.png" alt="📌" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Use “More Filters” for even deeper precision. Click <strong>Clear All</strong> to reset and start fresh.</p>
<p></p>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4e5.png" alt="📥" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Export to CSV</h3>
<p>Need to archive deleted data?</p>
<ul class="wp-block-list">
<li>Apply your filters</li>
<li>Click <strong>Export as CSV</strong></li>
<li>Get a full report with all visible columns , perfect for compliance or reviews!</li>
</ul>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9f0.png" alt="🧰" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Full Column Control</h3>
<p>Customize your view:</p>
<ul class="wp-block-list">
<li>Drag & drop to rearrange</li>
<li>Reset to default anytime</li>
<li>Includes: Work Item, Assignee, Deleted By, Deleted At, Status (Expired/Restored), Actions & more</li>
</ul>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f5c2.png" alt="🗂" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Actions Made Simple</h2>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Bulk Actions</h3>
<ul class="wp-block-list">
<li><strong>Restore Multiple Items</strong> with one click</li>
<li><strong>Permanently Delete</strong> selected items</li>
<li><strong>Clear All Deleted Items</strong> for full cleanup</li>
</ul>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f501.png" alt="🔁" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Individual Actions</h3>
<ul class="wp-block-list">
<li>Restore or delete a single item</li>
<li>View full item details before making a choice</li>
<li>See who restored an item and under what name it returned</li>
</ul>
<h2 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/23f1.png" alt="⏱" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Managing Remaining Time</h2>
<p>Every deleted item has a <strong>Remaining Time</strong> before permanent deletion. Customize this retention period via the configuration icon.</p>
<p>Use this to stay on top of what’s recoverable and act before it’s too late.<br></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ca.png" alt="📊" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Deleted & Restored Items Report</h2>
<p>Track all deletion and restoration activity in one place:</p>
<ul class="wp-block-list">
<li><strong>Bar Chart</strong> – See count of deleted/restored items by date</li>
<li><strong>Line Chart</strong> – Identify trends over time</li>
<li><strong>Table View</strong> – Full detail for audits or investigations</li>
<li><strong>Time Filter</strong> – Last Week, Month, Quarter, or Custom Range</li>
</ul>
<h3 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9e0.png" alt="🧠" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Use Sorting for Smarter Insights</h3>
<p>Click any column header to:</p>
<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f53c.png" alt="🔼" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Sort Ascending</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f53d.png" alt="🔽" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Sort Descending</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/274c.png" alt="❌" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Click again to remove sorting</li>
</ul>
<p>Perfect for finding patterns in deletion activity or data recovery.<br></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Summary: Why Restore Items Is a Must-Have</h2>
<p>Deep Activity’s Restore Items gives you:</p>
<ul class="wp-block-list">
<li><strong>Data control</strong>: Restore or remove anything, anytime</li>
<li><strong>Transparency</strong>: Know what was deleted, when, and by whom</li>
<li><strong>Compliance-ready exports</strong>: Stay audit-proof</li>
<li><strong>Time tracking</strong>: Understand what’s recoverable before expiration</li>
<li><strong>Smart filters & views</strong>: No more digging for answers</li>
</ul>
<p></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f3af.png" alt="🎯" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Ready to Take Control of Deleted Jira Work?</h2>
<p>Don’t let valuable work vanish.<br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f449.png" alt="👉" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Try Restore Items in Deep Activity today</strong> and give your team confidence, clarity, and control.</p>
]]></content:encoded>
</item>
<item>
<title>Track Projects Smarter with Quick Insights & Reports</title>
<link>http://www.atlassway.com/track-projects-smarter-with-quick-insights-reports/</link>
<comments>http://www.atlassway.com/track-projects-smarter-with-quick-insights-reports/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Thu, 07 Aug 2025 13:32:02 +0000</pubDate>
<category><![CDATA[Blog]]></category>
<category><![CDATA[Case Studies]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=3866</guid>
<description><![CDATA[Explore Deep Activity’s Quick Insights & Detailed Reports to track projects in real time, analyze team performance, and boost productivity with data-driven decisions. Make Smarter, Faster Decisions with Deep Activity’s Dual Reporting Power In today’s fast-moving work environments, teams need more than just data—they need real-time visibility and actionable insights. Whether you’re leading daily standups, […]]]></description>
<content:encoded><![CDATA[
<p class="has-text-align-center"><br>Explore Deep Activity’s Quick Insights & Detailed Reports to track projects in real time, analyze team performance, and boost productivity with data-driven decisions.</p>
<h3 class="wp-block-heading"><strong>Make Smarter, Faster Decisions with Deep Activity’s Dual Reporting Power</strong></h3>
<p>In today’s fast-moving work environments, teams need more than just data—they need <strong>real-time visibility</strong> and <strong>actionable insights</strong>. Whether you’re leading daily standups, sprint retrospectives, or quarterly reviews, the right reporting tools can turn complex activities into clear, visual intelligence.</p>
<p>That’s why Deep Activity brings you the perfect combo:<br><strong><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2728.png" alt="✨" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Quick Insights</strong> for instant status checks and<br><strong><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ca.png" alt="📊" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Detailed Reports</strong> for deep analysis across every layer of your workflow.</p>
<p>Let’s break down how each one helps you boost productivity, visibility, and decision-making.</p>
<p></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f50d.png" alt="🔍" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Quick Insights: Your Real-Time Dashboard for Agile Teams</strong></h2>
<p>If you’re looking for a quick pulse check on your team’s progress, <strong>Quick Insights</strong> is your go-to solution. This real-time dashboard gives you a high-level overview of what’s happening in your workspace—instantly and intuitively.</p>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> What You’ll See at a Glance:</h3>
<ul class="wp-block-list">
<li><strong>Top Active Users</strong> – Recognize team members driving progress.</li>
<li><strong>Most Updated Projects</strong> – Pinpoint where the action is.</li>
<li><strong>Types of Activities</strong> – Get a snapshot of what’s changing:<br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f6e0.png" alt="🛠" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Field Updates | <img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ac.png" alt="💬" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Comments | <img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f504.png" alt="🔄" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Transitions | <img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ce.png" alt="📎" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Attachments | <img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f195.png" alt="🆕" class="wp-smiley" style="height: 1em; max-height: 1em;" /> New Work Items</li>
</ul>
<p>All this data is refreshed <strong>automatically</strong>, giving you continuous updates without needing manual refreshes or exports. Use it for daily scrums, leadership briefings, or performance reviews.</p>
<p></p>
<figure class="wp-block-image size-large"><img decoding="async" width="1024" height="445" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-2-1024x445.png" alt="" class="wp-image-3868" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-2-1024x445.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-2-300x130.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-2-768x334.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-2-1536x668.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-2.png 1911w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<p></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4c8.png" alt="📈" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Detailed Reports: Dive Deeper into Your Data for Smarter Planning</strong></h2>
<p>Need to analyze trends, measure output, or track team engagement over time? <strong>Detailed Reports</strong> give you the advanced capabilities to turn complex activity logs into meaningful insights—across users, projects, sprints, and even individual field changes.</p>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f527.png" alt="🔧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Key Reporting Features Include:</h3>
<ul class="wp-block-list">
<li><strong>User Activity Reports</strong> – Compare user contributions and productivity.</li>
<li><strong>Sprint Summary Reports</strong> – Evaluate completed vs. pending work for each sprint.</li>
<li><strong>Worklog Analysis</strong> – Monitor time spent across teams or work items.</li>
<li><strong>Audit Trails</strong> – Ensure transparency and accountability for all changes.</li>
<li><strong>Inactivity Reports</strong> – Identify blockers and address stalled work items.</li>
<li><strong>Work Item Transitions</strong> – Visualize workflow bottlenecks and optimize processes.</li>
<li><strong>And more ….</strong></li>
</ul>
<p>Each report comes with <strong>multiple visualization options</strong> (charts, tables, heatmaps) and <strong>export tools</strong> (CSV, PDF, full dashboard export), giving you flexibility for how you analyze and present your findings.</p>
<p></p>
<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="445" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-2-1024x445.png" alt="" class="wp-image-3867" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-2-1024x445.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-2-300x130.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-2-768x334.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-2-1536x668.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-2.png 1911w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<p></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4a1.png" alt="💡" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Why This Matters: Insights that Drive Action</strong></h2>
<p>With <strong>Quick Insights</strong>, you get real-time awareness. With <strong>Detailed Reports</strong>, you unlock strategic understanding. Together, they:</p>
<ul class="wp-block-list">
<li>Enhance <strong>team performance tracking</strong></li>
<li>Support <strong>data-driven sprint planning</strong></li>
<li>Surface <strong>workflow </strong>work items before they become blockers</li>
</ul>
<p>These features aren’t just about data they’re about <strong>turning insights into impact</strong>.</p>
<p></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f511.png" alt="🔑" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Key Benefits for Teams & Leaders</strong></h2>
<ul class="wp-block-list">
<li><strong>Agile Teams</strong> – Instantly identify progress and blockers.</li>
<li><strong>Project Managers</strong> – Measure team velocity and optimize resource allocation.</li>
<li><strong>Executives</strong> – Monitor KPIs and ensure alignment with strategic goals.</li>
<li><strong>Scrum Masters</strong> – Prepare sprint retrospectives with ready-made data visuals.</li>
</ul>
<h2 class="wp-block-heading"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f3af.png" alt="🎯" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Final Thoughts: Your Reporting, Upgraded</h2>
<p>Whether you need a <strong>quick glance</strong> or a <strong>deep dive</strong>, Deep Activity’s <strong>Quick Insights</strong> and <strong>Detailed Reports</strong> empower you to visualize, analyze, and act faster and smarter than ever.</p>
<p><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2728.png" alt="✨" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Start exploring today and turn your team’s activity into crystal-clear insight.</strong></p>
<p></p>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/track-projects-smarter-with-quick-insights-reports/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
<item>
<title>Spot Key Jira Changes Instantly with Highlights</title>
<link>http://www.atlassway.com/spot-key-jira-changes-instantly-with-highlights/</link>
<comments>http://www.atlassway.com/spot-key-jira-changes-instantly-with-highlights/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Thu, 07 Aug 2025 12:50:17 +0000</pubDate>
<category><![CDATA[Blog]]></category>
<category><![CDATA[Case Studies]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=3858</guid>
<description><![CDATA[Spot key Jira updates instantly! Use Highlight Activities in Deep Activity to visually organize, filter, and track your work with smart, colorful insights. What Are Jira Highlights? With Highlight Activities, you can automatically highlight rows or specific cells based on smart rules — making important updates jump off the screen. 🎯 Purpose ✅ Example Highlight […]]]></description>
<content:encoded><![CDATA[
<p class="has-text-align-center">Spot key Jira updates instantly! Use Highlight Activities in Deep Activity to visually organize, filter, and track your work with smart, colorful insights.</p>
<p class="has-text-align-center"><br></p>
<p></p>
<h2 class="wp-block-heading">What Are Jira Highlights?</h2>
<p>With Highlight Activities, you can automatically highlight <strong>rows or specific cells</strong> based on smart rules — making important updates jump off the screen.</p>
<figure class="wp-block-table"><table class="has-fixed-layout"><thead><tr><th><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f3af.png" alt="🎯" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Purpose</th><th><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Example Highlight</th></tr></thead><tbody><tr><td>View overdue work</td><td><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f534.png" alt="🔴" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Red row when due date is before today</td></tr><tr><td>Flag blocked issues</td><td><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/26ab.png" alt="⚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Grey row when status is “Blocked”</td></tr><tr><td>Detect unassigned tickets</td><td><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f7e1.png" alt="🟡" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Yellow cell when assignee is unassigned</td></tr><tr><td>Find missing estimates</td><td><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f7e2.png" alt="🟢" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Green row when story point is empty</td></tr><tr><td>Prioritize critical work</td><td><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f535.png" alt="🔵" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Blue cell when priority is highest</td></tr></tbody></table></figure>
<p></p>
<p></p>
<h3 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f6e0.png" alt="🛠" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Three Smart Highlight Methods</h3>
<ul class="wp-block-list">
<li><strong>Activity-Based</strong> – Highlight based on events like creation, updates, or resolution.</li>
<li><strong>JQL-Based</strong> – Use Jira queries for precise, dynamic filters.</li>
<li><strong>Conditional Rules</strong> – Apply logic like “priority is high” or “status is blocked.”<br><br></li>
</ul>
<figure class="wp-block-image aligncenter size-large"><img loading="lazy" decoding="async" width="1024" height="447" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-42-43-20250701-124332-1-1024x447.png" alt="" class="wp-image-3860" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-42-43-20250701-124332-1-1024x447.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-42-43-20250701-124332-1-300x131.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-42-43-20250701-124332-1-768x335.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-42-43-20250701-124332-1-1536x670.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-42-43-20250701-124332-1.png 1914w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<p></p>
<p><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f3a8.png" alt="🎨" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Full Customization</strong><br>Style your highlights with background colors, icons, borders, and more preview changes in real time before applying.<br></p>
<p></p>
<figure class="wp-block-image aligncenter size-large"><img loading="lazy" decoding="async" width="1024" height="447" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-43-58-20250701-124415-1024x447.png" alt="" class="wp-image-3861" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-43-58-20250701-124415-1024x447.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-43-58-20250701-124415-300x131.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-43-58-20250701-124415-768x335.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-43-58-20250701-124415-1536x670.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-01-14-43-58-20250701-124415.png 1914w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<p></p>
<p><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9e0.png" alt="🧠" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Clarity at a Glance</strong><br>From identifying bottlenecks to prioritizing urgent items, Highlight Activities helps you make smarter decisions, faster.</p>
<p><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f6e0.png" alt="🛠" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Manage with Ease</strong></p>
<ul class="wp-block-list">
<li>Instantly edit or remove existing highlights</li>
<li>Fine-tune rules anytime</li>
<li>Adjust as your project evolves</li>
</ul>
<p></p>
<h2 class="wp-block-heading"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Why Use Highlight Activities?</h2>
<p>This feature is your <strong>smart assistant</strong> for navigating busy Jira data.</p>
<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f3af.png" alt="🎯" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Spot what matters instantly</strong></li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f3a8.png" alt="🎨" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Customize your view with precision</strong></li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f6a6.png" alt="🚦" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Stay focused with live visual cues</strong></li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9e9.png" alt="🧩" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Adapt as your project evolves</strong></li>
</ul>
<h3 class="wp-block-heading"><strong>Ready to see your data <em>pop</em>?</strong></h3>
<p><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f449.png" alt="👉" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Try Highlight Activities now</strong> in Deep Activity and transform your workflow in seconds</p>
<p></p>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/spot-key-jira-changes-instantly-with-highlights/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
<item>
<title>Uncover the Story Behind Every Jira Change</title>
<link>http://www.atlassway.com/uncover-the-story-behind-every-jira-change/</link>
<comments>http://www.atlassway.com/uncover-the-story-behind-every-jira-change/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Thu, 07 Aug 2025 12:16:55 +0000</pubDate>
<category><![CDATA[Blog]]></category>
<category><![CDATA[Case Studies]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=3849</guid>
<description><![CDATA[In fast-paced project environments, every action in Jira tells a story , a story of progress, blockers, collaboration, and key decisions. In fact without the right visibility, these stories can easily go untold. That’s why Deep Activity by Atlassway was built: to provide a crystal-clear, real-time view of everything happening in your Jira instance. Whether […]]]></description>
<content:encoded><![CDATA[
<p>In fast-paced project environments, every action in Jira tells a story , a story of progress, blockers, collaboration, and key decisions. In fact without the right visibility, these stories can easily go untold. That’s why <strong>Deep Activity by Atlassway</strong> was built: to provide a crystal-clear, real-time view of everything happening in your Jira instance.</p>
<p>Whether you’re a Jira admin, team lead, or auditor, <strong>Deep Activity</strong> gives you the power to <strong>monitor, filter, report, and even recover</strong> deleted work items , all from one powerful and secure dashboard.</p>
<h3 class="wp-block-heading" id="🧭-What-You-Can-Track-with-Deep-Activity"></h3>
<figure class="wp-block-image aligncenter size-large"><img loading="lazy" decoding="async" width="1024" height="437" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-07-24-18-40-18-20250724-164028-1024x437.png" alt="" class="wp-image-3850" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-24-18-40-18-20250724-164028-1024x437.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-24-18-40-18-20250724-164028-300x128.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-24-18-40-18-20250724-164028-768x328.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-24-18-40-18-20250724-164028-1536x655.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-07-24-18-40-18-20250724-164028.png 1913w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<p><br><br><strong><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f9ed.png" alt="🧭" class="wp-smiley" style="height: 1em; max-height: 1em;" /> What You Can Track with Deep Activity</strong></p>
<p>Deep Activity captures an extensive range of Jira actions, giving you <strong>complete traceability and control</strong> over your data:</p>
<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>work items Lifecycle:</strong> Work items created, transitioned, or resolved</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ac.png" alt="💬" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Collaboration:</strong> Comments added/updated, attachments uploaded/removed</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/23f1.png" alt="⏱" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Time Tracking:</strong> Worklogs added, modified, or deleted</li>
<li><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/270f.png" alt="✏" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Field Updates:</strong> Summary, assignee, priority, description, labels, components, fix versions, epic links, and more<br><br></li>
</ul>
<h3 class="wp-block-heading" id="📊-Two-Powerful-Views-to-Explore-Your-Data"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ca.png" alt="📊" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Two Powerful Views to Explore Your Data<br></h3>
<h4 class="wp-block-heading" id="⚡-Quick-Insights"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/26a1.png" alt="⚡" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Quick Insights</h4>
<p>Get a fast, visual overview of Jira activities:</p>
<ul class="wp-block-list">
<li><strong>Total Updated Items</strong> In the last 5, 7, 10, 30 days, As well all time</li>
<li><strong>Top Active Users</strong> : See who’s most active across your instance</li>
<li><strong>Most Updated Projects</strong> : Identify which projects get the most updates</li>
<li><strong>Types of Activities</strong> : Breakdown by transitions, comments, field edits, etc.</li>
</ul>
<p><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Export any chart to <strong>CSV</strong> or <strong>PNG</strong><br></p>
<figure class="wp-block-image aligncenter size-large"><img loading="lazy" decoding="async" width="1024" height="445" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-1-20250724-162158-1024x445.png" alt="" class="wp-image-3851" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-1-20250724-162158-1024x445.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-1-20250724-162158-300x130.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-1-20250724-162158-768x334.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-1-20250724-162158-1536x668.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-28-54-20250620-142944-1-20250724-162158.png 1911w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<h4 class="wp-block-heading" id="📁-Detailed-Reports"><br><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4c1.png" alt="📁" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Detailed Reports</h4>
<p>For deep-dive analysis and audits:</p>
<ul class="wp-block-list">
<li>Pre-built reports like user activity, field changes, transitions, worklogs, and comments</li>
<li>Apply filters such as project, user, work items type, activity type, or date range</li>
<li>Export any report to <strong>CSV or PNG</strong> for documentation or compliance<br></li>
</ul>
<figure class="wp-block-image aligncenter size-large"><img loading="lazy" decoding="async" width="1024" height="445" src="https://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-1-20250724-162210-1024x445.png?_t=1754568560" alt="" class="wp-image-3852" srcset="http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-1-20250724-162210-1024x445.png 1024w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-1-20250724-162210-300x130.png 300w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-1-20250724-162210-768x334.png 768w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-1-20250724-162210-1536x668.png 1536w, http://www.atlassway.com/wp-content/uploads/2025/08/2025-06-20-16-30-54-20250620-143105-1-20250724-162210.png 1911w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
<h3 class="wp-block-heading" id="🛡-Powered-by-Forge,-Built-for-Privacy"></h3>
<h3 class="wp-block-heading" id="💬-Why-Teams-Love-Deep-Activity"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/1f4ac.png" alt="💬" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Why Teams Love Deep Activity</h3>
<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p>“We finally have full visibility into how our work items evolve , who did what, when, and why. It’s a game-changer for accountability and cross-team alignment.”</p>
</blockquote>
<p><strong>With Deep Activity, you can:</strong></p>
<ul class="wp-block-list">
<li>Maintain full audit trails for all user actions</li>
<li>Reduce miscommunication and track accountability</li>
<li>Restore data with ease</li>
<li>Make better, data-driven decisions faster<br></li>
</ul>
<p><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/2728.png" alt="✨" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>And this is just the beginning</strong> : unlock even more smart insights and control in the <strong>latest version of Deep Activity</strong>.</p>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/uncover-the-story-behind-every-jira-change/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
<item>
<title>Private: Essential Tips for Organizing Projects with Labels in Jira</title>
<link>http://www.atlassway.com/private-essential-tips-for-organizing-projects-with-labels-in-jira/</link>
<comments>http://www.atlassway.com/private-essential-tips-for-organizing-projects-with-labels-in-jira/#respond</comments>
<dc:creator><![CDATA[admin@Atlassway]]></dc:creator>
<pubDate>Thu, 21 Nov 2024 18:23:10 +0000</pubDate>
<category><![CDATA[Blog]]></category>
<category><![CDATA[Case Studies]]></category>
<guid isPermaLink="false">https://www.atlassway.com/?p=3525</guid>
<description><![CDATA[   One of the most recurring questions we get speaking with new JIRA users (and even some experienced ones) is how to best organize their JIRA Issues and Projects. While there’s no one way to organize JIRA projects,  there are some parameters to consider. In this article we’ll define what JIRA projects & Jira Issues are […]]]></description>
<content:encoded><![CDATA[ <div data-elementor-type="wp-post" data-elementor-id="3525" class="elementor elementor-3525" data-elementor-post-type="post">
<section class="elementor-section elementor-top-section elementor-element elementor-element-7f3a4329 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7f3a4329" data-element_type="section">
<div class="elementor-container elementor-column-gap-default">
<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f666501" data-id="7f666501" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-1834f049 elementor-widget elementor-widget-text-editor" data-id="1834f049" data-element_type="widget" data-widget_type="text-editor.default">
<div class="elementor-widget-container">
<p> One of the most recurring questions we get speaking with new JIRA users (and even some experienced ones) is how to best organize their JIRA Issues and Projects. While there’s no one way to organize JIRA projects, there are some parameters to consider. In this article we’ll define what JIRA projects & Jira Issues are , detail some common ways of organizing projects in JIRA and provide some factors to consider as you plan your projects The goal is that by article’s end, you’ll be making more informed decisions on plotting out your instance!</p>
<p></p>
<p><b>What is a JIRA project?</b> Typically, a project can be defined as a collection of tasks (Jira Issues) that need to be completed to achieve a certain outcome. In Jira, a project can be thought of as a container used to organize and track those tasks, or issues, across the entire team.</p>
<p> Simple enough, right? Beyond that, a Jira project is highly configurable and can be easily customized to map around organizational structure, workflow, or level of agile maturity, making it the only tool to fit any team’s unique way of working. Your team can use a Jira project to track and resolve bugs, launch a new feature, and more. Your projects can be found in the top navigation in the “Projects” drop down.</p>
<p></p>
<p><b>So, how do other JIRA users organize their projects?</b></p>
<p> There are a few strategies that are commonly taken with respect to organizing projects. Again, there’s no right or wrong way – it’s simply a matter of appropriate fit. </p>
<p><b>Boards </b>– A lot of users assume that boards need to correspond to projects 1:1. This isn’t the case! Since boards are filter-based, they can map to multiple projects. Don’t let a boards restrict how you schematize your projects.</p>
<p><b>Custom fields</b> – Every team has its own unique needs when managing a project, and JIRA acknowledges this diversity through its Custom Fields feature. In JIRA, issues comprise various fields that capture essential data relevant to the issue. While JIRA offers several standard fields, teams often need to capture information unique to their workflow or project. That’s where Custom Fields come into play.</p>
<p>Custom Fields in JIRA are Jira Administrator defined fields that can be added to issues within any JIRA project. These fields provide teams with the flexibility to add and manage information specific to their project or team’s needs. </p>
<p>If your business is prone to consistent reorganization, this could create quite a bit of headache for you as a JIRA administrator. Merging and updating custom field options can be cumbersome, so consider your organization’s stability before proceeding.</p>
<p><b>Labels </b>– Labels in JIRA are similar to tags that you can attach to your issues. They provide a flexible way to categorize issues that cut across different projects or components.</p>
<p><img decoding="async" src="https://community.atlassian.com/t5/image/serverpage/image-id/358872i3088F0C8AE07E3FF/image-size/large?v=v2&px=999" alt="Colorful Jira labels.png"></p>
<p> Labels are great for creating cross-project visibility and can be used by teams to quickly filter issues related to a specific term. For instance, you could create a ‘high priority’ label to identify tasks that need immediate attention across various projects.</p>
<p> Like any other tool, labels can indeed be misused. Any authorized user can add labels to an issue as long as the label field is available on the issue. Consequently, it’s easy to end up with a very large number of labels. The danger here is that the project can end up with numerous capitalization and spelling variations, e.g., login vs. Login, user vs. User, ready_for_UAT vs. ready_for_uat, etc. This can, in turn, render searching via labels inefficient and prone to error. Below, we’ll share some best practices for avoiding this situation.</p>
<p><b>HOW COLORED LABEL MANAGER FOR JIRA IMPROVES USER EXPERIENCE</b></p>
<p></p>
<p> Using <a href="https://marketplace.atlassian.com/apps/1232559?tab=overview&hosting=cloud">Colored Label Manager</a> helps Jira administrators reduce custom field management toil. Simply create a new label field and delegate administration to each project administrator. Now they can define their field options with the team. No more time lost updating custom field options!</p>
<p></p>
<p> Colored Label Manager helps you visualize and manage your existing Jira labels and all your custom label fields in one place and with at-a-glance quickness to save time and avoid mistakes. <strong><a href="https://www.atlassway.com/how-to-add-colorful-labels-in-jira-issues-to-enhance-productivity/">Make your issues more colorful</a></strong></p>
<p></p>
<figure><img decoding="async" src="https://marketplace.atlassian.com/files/a9c8ecd5-4bc7-44e5-a71e-564357bdf109?fileType=image&mode=full-fit"></figure>
<p></p>
<figure></figure>
<p></p>
<h3>Use labels as select list field within your project</h3>
<p></p>
<p> Stop flooding your label fields! Lock down label fields with restricted select lists. Users are required to choose from existing labels and won’t be tempted to create new ones. Increase consistency by creating a restricted Select List field to manage key aspects for your team. </p>
<p><img decoding="async" src="https://marketplace.atlassian.com/files/7701b57c-7529-49e5-a02e-335ad7052a46?fileType=image&mode=full-fit"></p>
<p></p>
<figure><img decoding="async" src="https://www.atlassway.com/wp-content/uploads/2024/11/image-9-1024x505.png" alt=""></figure>
<p></p>
<h3>A REPORT FOR EVERY OCCASION</h3>
<p></p>
<p>Assess the team’s productivity and investigate potential blockers by looking at how long they’re spending on their work. Colored Label Manager’s three <a href="https://www.atlassway.com/3-fully-customized-reports-based-on-labels/">(3) fully customized reports</a> help you gather and organize data from the labels in your instance. Save a report for one-click viewing, printing or exporting your report data for later use.</p>
<p></p>
<figure><img decoding="async" src="https://marketplace.atlassian.com/files/cb4aeaa8-72e5-48fb-90cb-c7b02f1640ba?fileType=image&mode=full-fit"></figure>
<p></p>
<p> So there you have it! While this isn’t a comprehensive rundown of what considerations you might make in terms of project organization, it should help you get started and stir up some ideas.</p>
<p> This article is a bit of a starters guide to JIRA projects and how to get going quickly. If you’re interested in diving further into the nitty-gritty of JIRA Software, nothing beats a deep read of our <a href="https://marketplace.atlassian.com/apps/1232559?tab=overview&hosting=cloud">Colored Label manager</a> documentation.rec</p>
<p></p>
<p><!-- /wp:paragraph --><!-- wp:paragraph --></p>
<p><!-- /wp:paragraph --></p> </div>
</div>
</div>
</div>
</div>
</section>
</div>
]]></content:encoded>
<wfw:commentRss>http://www.atlassway.com/private-essential-tips-for-organizing-projects-with-labels-in-jira/feed/</wfw:commentRss>
<slash:comments>0</slash:comments>
</item>
</channel>
</rss>
If you would like to create a banner that links to this page (i.e. this validation result), do the following:
Download the "valid RSS" banner.
Upload the image to your own server. (This step is important. Please do not link directly to the image on this server.)
Add this HTML to your page (change the image src
attribute if necessary):
If you would like to create a text link instead, here is the URL you can use:
http://www.feedvalidator.org/check.cgi?url=http%3A//www.atlassway.com/feed/